Ophthalmic Tech II (COA) - Byers Eye Institute

About this role

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Day - 08 Hour (United States of America)

Why join Byers Eye Institute at Stanford Health Care

• Make a meaningful impact: Be part of a mission dedicated to combating blindness and preserving sight, helping patients regain and maintain their vision. • Work at the forefront: Join an integrated network of vision care specialists across advanced centers, including an Advanced Diagnostic Imaging Center and an Eye Laser Center, with state-of-the-art, patient-centered facilities. • Collaborative, patient-focused culture: Work alongside ophthalmic and neuro-ophthalmic experts in a supportive setting that values teamwork, excellence, and compassionate care. • Total Rewards that support you: Our generous Total Rewards package covers compensation, benefits, retirement, wellness, leave, and more. We’re committed to recognizing and rewarding our employees. • Growth and development: Access ongoing learning opportunities and the chance to advance within Stanford Health Care’s renowned programs and resources. • Stability and prestige: Be part of Stanford Health Care’s trusted legacy and the Byers Eye Institute’s respected reputation in eye care and research. • BLS – Basic Life Support required • Certified Ophthalmic Assistant (COA) upon hire and maintained by renewal before expiration date.

If you’re ready to join a mission-driven, patient-centered team at Stanford Health Care’s Byers Eye Institute, please apply through our careers portal with your resume and cover letter. Include any relevant certifications (e.g., COA, BLS) and references.

This is a Stanford Health Care job.

A Brief Overview The Ophthalmic Technician II COA (SEIU) provides technical ophthalmic and administrative assistance for the Byers Eye Institute multi-specialty group practice. Obtains medical histories from patients with standard and rare medical disorders. Patient care duties include recording patient ocular history, obtaining visual acuity, autorefractometry, lensometry, tonometry, pupillary defect evaluation, confrontational field testing, administration of eye drops for pupil dilation with topical anesthesia, and assisting with minor procedures. Assists with administrative duties including patient follow up calls, prescription refills, clinic preparation, file preparation, appointment scheduling, submission of billing, preauthorization, sending dictations and insurance verification.

Incumbent also acts as a liaison among patients and providers, ensuring patient inquiries and concerns are resolved in a timely manner.

Locations Stanford Health Care

What you will do • Supervision • Daily interactions with assistant technical/patient care manager(s) and doctors, as well as periodic meetings with clinic manager. Incumbents are expected to work with minimal supervision; periodic and regular progress checks are performed to evaluate and adjust workload accordingly. • Clinical Duties • Accurately document, record, and update patient’s ocular and medical history, and all other medical information as requested by provider, in electronic and/or paper medical record. • Perform all necessary tests for physicians to adequately diagnose patients including recording patient’s ocular history, obtaining visual acuity, autorefractometry, lensometry, tonometry, topography, visual fields, ocular motility testing, biometry, and optical coherence tomography. • Perform ophthalmic electrophysiology testing such as ERG, EOG, VEP, GVF, and color vision tests. Be able to write preliminary reports on all scans performed and meet proficiency requirements of the department. • Administration of eye drops for pupil dilation and topical anesthesia, under provider supervision. • Provide assistance to physicians during minor surgical procedures (intravitreal injections and laser treatments) by setting up instruments and medications, responding to physician needs during procedure and prepare instruments after procedure for reprocessing. • Process patient requests for medication refills including contacting pharmacies to order prescription refills. Determine the need for physician review of prescription refills. • Be willing to be trained and use newer technologies such as microperimetry or experimental equipment that poses minimal risk to patients (training will be provided). • Assist and educate patients on how to take their medications. • Handle daily schedule to assure that patients are seen at proper intervals. • Maintain equipment and supplies for patient examination rooms. This includes dating topical medications and removing expired materials. • Properly clean/disinfect instruments and equipment routinely. • Prepare the necessary supplies for diagnostic testing, exams, and procedures. • Provide basic maintenance of al clinic equipment. • Ensure instruments and devices are clean, fully functional, and sterilized if necessary. • Ensure rooms are stocked daily with medications and ophthalmic supplies, place orders as necessary and appropriate. • Consult with physician concerning test results and alert physician to positive test results or test abnormalities. • Provide patient care support for other services, when necessary. • Report patient concerns, symptoms, reactions, and changes to licensed clinic personnel. • Serve as liaison between the medical staff and patients to answer questions, coordinate patient care, and/or provide patient education. • Monitor and track work requests. • Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment. • Provide excellent customer service. • Maintain confidentiality of all records and information related to patients, physicians, employees, the University and in related interests. • Obtain, document and update in approp

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