Operations Supervisor_2nd shift

About this role

Operations Supervisor 2nd Shift, Onsite Allentown, PA

Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

JOB SUMMARY : Oversees daily manufacturing and warehouse operations, ensuring production targets, quality standards, safety protocols, and strong employee relations. Leads a team, drives continuous improvement, and collaborates across departments to achieve operational excellence. Champions lean manufacturing and maintains compliance with company and regulatory standards.

ESSENTIAL FUNCTIONS : • Team Leadership & Development

• Process Improvement & Lean Implementation

• Cross-Functional Leadership

• Performance Monitoring & Metrics

• Customer Focus

• Resource Management

• Change Management

• Safey & Compliance

KEY RESPONSIBITIES : Team Leadership & Development • Supervise, train, and coach associates to meet goals.

• Plan, monitor, and appraise performance, initiate performance management, coaching, and development.

• Foster a culture of respect, inclusion, engagement, and high performance.

• Guide teams on company policies and regulatory compliance.

• Promote teamwork and career development; resolve employee issues.

Operational Excellence • Execute production plans and schedules, ensuring timely, accurate order completion.

• Track, analyze, report, and implement corrective actions on key performance indicators (KPIs) such as safety, quality, delivery, productivity, and cost.

• Optimize workflow, resource allocation, and equipment use.

• Oversee inventory control and accurate record-keeping.

• Implement SOPs, lean manufacturing, and 5S/CANDO systems.

• Identify and eliminate waste, bottlenecks, and inefficiencies.

• Collaborate with supply chain, engineering, HR, finance, and other departments.

• Execute Total Productive Maintenance (TPM) within normal working hours, focusing on proactive and preventative maintenance, maximizing equipment effectiveness, eliminating losses and engaging all employees.

• Verify equipment failures, breakdowns and malfunctions. Correct equipment failures and malfunctions within scope.

• Complete or approve e-Maintenance Work Orders.

Safety & Compliance • Enforce safety policies, OSHA regulations, and maintain sanitary work conditions.

• Conduct safety training; evaluate understanding and competency.

• Lead 5 Why investigations into first aid, injury and near miss incidents.

• Ensure associates attend safety meetings and trainings.

• Champion plant safety and environmental standards (ISO, PPE compliance, etc.).

• Proactively prevent accidents and identify hazards through inspection and audit.

• Implement corrective actions to close safety observations.

• Identify environmental, health, safety, quality and maintenance trends; collaborate with shareholders and track to closure.

• Develop a general understanding of machine and equipment operation, troubleshooting and maintenance in assigned areas.

• Understand local, state, and federal compliance requirements for equipment and processes in assigned areas.

Quality Assurance & Continuous Improvement • Partner with Quality, Maintenance, and Engineering to resolve issues.

• Ensure adherence to SOPs, customer specs, and ISO/TS standards.

• Lead and participate in Kaizen, Six Sigma, and MDI activities.

• Facilitate process improvement events and execute plans.

• Encourage data-driven problem-solving and innovation.

Communication & Reporting • Conduct daily team meetings for updates and safety reminders.

• Maintain effective communication within and across teams.

• Track and report production metrics, downtime, labor hours, and inventory discrepancies.

• Prepare and submit daily/weekly reports.

• Report performance and improvement progress to senior management.

• Serve as liaison between production and support teams.

Administrative & Compliance • Manage overtime, vacation/PTO requests, and attendance compliance, ensuring that schedules are accurate and that payroll is approved on a weekly basis.

• Maintain professionalism and confidentiality.

REQUIRED QUALIFICATIONS: • High School diploma or equivalent (Bachelor’s degree preferred).

• 3–5 years in manufacturing, warehouse, or distribution operations (sheet metal/custom fabrication a plus).

• Demonstrated team leadership and development skills.

• Experience with Lean Manufacturing, Six Sigma, or continuous improvement preferred.

• Strong problem-solving, organizational, and communication skills.

• Proficiency in MS Office; ERP experience preferred.

• Mechanical aptitude and equipment troubleshooting ability.

• Discretion with confidential information.

• Flexibility for extended hours, weekends, or other shifts.

PREFERRED QUALIFICATIONS: • Experience with laser cutting, welding, forming, and mechanical assembly.

• Bilingual (English/Spanish) a plus.

• Strong interpersonal skills and positive attitude.

• Experience with lean manufacturing and improvement projects.

• Willingness for ongoing professional development.

PHYSICAL DEMANDS AND WORK ENVIRONMENT • Typical manufacturing setting with high noise levels; personal protective equipment required.

• Ability to access operating areas via stairs/ladders and tolerate hot, cold or dusty environments.

• Regularly required to sit, stand, walk, lift/move up to 33 pounds individually and perform repetitive hand/wrist motions.

• Ability to concentrate, analyze complex problems, develop solutions and make accurate decisions.

• Effective communication, active listening and teamwork skills.

• Ability to maintain regular, punct

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