Operations Leader, Heavy-Duty Services Engineering

About this role

Job Description Summary The Heavy-Duty Service Engineering (HDSE) Operations Leader serves as the strategic partner and Chief of Staff to the Executive Director, Heavy-Duty Service Engineering and the broader Heavy-Duty Service Engineering leadership team. This high-influence SPB1 role is responsible for the operational heartbeat of a ~1,300-person organization, ensuring that technical strategy, resource allocation, operating rhythms, lean transformation, and execution governance are aligned with Gas Power and GE Vernova business objectives.

This leader owns the governance, operational standards, performance visibility, and program management frameworks that enable disciplined execution across engineering value streams to drive technical excellence for our global Heavy-Duty Power Plant fleet. The role requires strong business judgment, executive presence, data-driven decision making, and the ability to lead horizontally across Engineering, Product Management, Global Services, Finance, HR, Supply Chain, Quality, Lean, and Business Operations. The successful candidate will help the organization convert strategy into measurable outcomes while reinforcing the GE Vernova Way: drive innovation, serve our customers, lean is how we work, win as one team, and drive accountability.

Job Description Core Responsibilities

• Operational Governance & Business Management: Own the operating system for Heavy-Duty Services Engineering, including annual priorities, long-term operating strategy, operating reviews, action tracking, leadership follow-up, and daily, weekly, and monthly management cadences. Ensure leadership discussions are data-based, action-oriented, and connected to Safety, Quality, Delivery, and Cost in that order. • Demand, Capacity & Resource Management: Lead global demand-capacity planning processes in partnership with engineering leaders and business operations. Help functional leaders prioritize and deploy resources across customer commitments, requisition execution, strategic programs, technical risk reduction, and productivity commitments. Maintain clear visibility to capacity, demand, resource constraints, contractor usage, labor productivity, and financial performance. • Financial and Operating Plan Discipline: Partner with finance and engineering leadership to support budget planning, operating plan execution, forecast accuracy, voucher and cost-center discipline, and productivity tracking for ~$220MM operating budget. Identify risks and opportunities early, recommend mitigation actions, and drive follow-through to deliver committed business outcomes. • Performance Visibility & KPI Management: Define, maintain, and continuously improve the dashboards, bowler metrics, and business intelligence mechanisms that track organizational health and execution performance. Establish clear measures for SQDC, productivity, demand-capacity, engineering cycle time, lead time, quality, corrective actions, transformation progress, and customer responsiveness. • Operational Excellence & Lean Transformation: Drive lean operating rigor across the organization, including standard work, leader standard work, daily management, KPI development, problem solving, waste elimination, Hoshin Kanri deployment, and breakthrough-priority governance. Ensure lean is embedded into how the organization operates rather than treated as a stand-alone initiative. • Quality and Compliance Partnership: Partner with quality, product safety, technical compliance, and engineering leaders to strengthen process discipline, design quality, documentation quality, execution rigor, and prevention-based problem solving. Champion a quality-first mindset and ensure that delivery and cost actions do not compromise safety, compliance, or technical integrity. • Strategic Initiative and Program Management: Translate Heavy-Duty Services Engineering priorities into executable plans, governance, milestones, metrics, risk reviews, and stakeholder alignment. Provide operational leadership for critical initiatives, including Engineering 2030, productivity actions, value stream improvements, capability development, and operating model improvements. • Enterprise-Wide Influence: Serve as a primary interface between Heavy-Duty Services Engineering and cross-functional business stakeholders. Represent the organization in Gas Power Engineering operations forums and translate enterprise priorities into functional execution. Lead horizontally to remove barriers, improve alignment, and reinforce a One Team approach across global organizations. • Executive Partnership and Decision Support: Act as a trusted proxy and operating partner for the Executive Director, proactively identifying blind spots, surfacing risks, framing decisions, and resolving complex cross-functional roadblocks. Manage information flow, prepare executive-level materials, and ensure leadership time is focused on the highest-impact issues. • Communication & Organizational Effectiveness: Lead the organization communication strategy, including leadership updates, operating reviews, All-Hands content, newsletters, business updates, and other mechanisms that create clarity and alignment across a global team. Connect individual engineering contributions to customer outcomes, business performance, GE Vernova priorities, and the Engineering 2030 transformation. • People Leadership & Team Development: Lead assigned operations resources (12 reports) and partner closely with finance, HR, and functional leaders. Set clear expectations, coach for performance, support development planning, and build organizational capability to operate a complex global engineering organization with rigor, pace, transparency, and accountability.

Desired Leadership Attributes • Strategic Architect: Able to operate with a multi-year horizon, connect market and business dynamics to engineering priorities, and convert strategy into a clear operating model, metrics, governance, and execution cadence. • Influencer of

Similar jobs

• Operations Leader, Heavy-Duty New Unit Engineering — GE Vernova · Greenville | Atlanta | Schenectady
• Operations Leader — Cottinghambutlerinsuranceservicesinc · Dubuque, Iowa, United States
• Heavy Maintenance Operations Leader — Airbus · Herndon, VA
• Operations Group Lead (Industrial Solutions) — BorgWarner · Hendersonville, North Carolina, United States
• Lead Operating Engineer — JLL · St. Louis, MO
• Lead Operating Engineer — Fox Corporation · New York, New York, United States
• Lead Operations Engineer — Trueanomalyinc · Colorado Springs, CO
• Delivery Leader, Safety Services — Rockwell Automation · Mayfield Heights, Ohio, United States | Milwaukee, Wisconsin, United States