Operations Associate

About this role

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are seeking an Operations Associate to join our team. In this role you will p rovide operational and transactional business process support for clients, ensuring quality service and operational performance in alignment with client needs and contractual requirements. Supports routine back-office activities such as data entry, order and application processing, document verification, accounting support, and mailing preparation. Applies functional knowledge and established procedures to complete high-volume, transaction-oriented work accurately and efficiently. Solves straightforward problems using standard processes and may provide informal guidance to new team members.

Responsibilities • Provide operational and transactional business process support for clients

• Perform routine back-office tasks including data entry, order processing, application processing, and document verification

• Support accounting-related activities and prepare outgoing mailings

• Ensure accuracy, quality, and timeliness of work in accordance with client requirements and service standards

• Process high-volume transactions efficiently while following established procedures and guidelines

• Identify and resolve straightforward issues using standard practices and judgment

• Build knowledge of company processes, systems, and customer requirements

• Communicate information clearly with team members and stakeholders

• Provide informal guidance to new team members as needed

Qualifications • Bachelors Degree or equivalent working experience

• Experience in business process operations, back-office support, shared services, or a related field preferred

• Knowledge of procedures and concepts within own discipline

• Basic understanding of related business functions

• Ability to solve straightforward problems using standard procedures

• Strong attention to detail and accuracy

• Ability to manage high-volume, transaction-based work

• Effective communication and interpersonal skills

• Ability to work within established guidelines, policies, and procedures

Salary range $50,000.00- $60,000.00. Bonus Eligible.   Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Please visit  www.broadridgebenefits.com  for more information on our comprehensive benefit offerings .

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring  As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click  here  to view the EEOC " Know Your Rights " poster.

Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to  BRcareers@broadridge.com .

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