Operational Support Administrator

About this role

Primary Role:  

The   Operational Support   Administrator   at HUB International is an integral member of the operations team and   will provide direct   support related to operations and client services.  

Duties and Responsibilities:  

The duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically   required   and the scope of responsibility.   It should not be considered an   all-inclusive listing of work requirements .   Individuals may perform other   duties as   assigned, including work in other functional areas to cover absences,   equalize   peak work   periods   or otherwise   to balance   the workload.  

• Provide clerical and administrative support to operations and client service departments.  

• Assist with HUB event planning and execution.  

• Manage and   maintain   front desk area, lobby and help with upkeep in kitchen/lounge area.  

• Answer multi-line phone system (including transfers).  

• Manage and   distribute of   incoming and outgoing mail.  

• Scan   mail into our Agency Management System and deliver it electronically to client service teams .    

• Provide other clerical functions as needed such as   photo cop y ing , stuffing envelopes, preparing policy books , assembling   Auto ID Cards .   

• Assist Account Managers and Account Executives with billing and invoicing related tasks.   

• Miscellaneous administrative duties/projects as needed .   

Key Competencies:  

To perform the job successfully, an individual should   demonstrate   the following competencies:  

• Teamwork   – Supports all organizational departments in a collaborative effort for everyone to succeed .      

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.    

• Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.   

• Quality Management – Demonstrates attention to detail.   

• Project Management – Ability to lead and contribute   to   team and adhere to deadlines .  

Qualification Requirements:  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability   required . Reasonable   accommodations   may be made to enable individuals with disabilities to perform the essential functions.  

Experience and Education   

• 3 to 6 months of prior office experience preferred  

• High School Graduate or a Certificate of High School Proficiency, Age 18 or older  

• Insurance   License   required   or must be able to obtain within   120 days   of hire  

Physical Requirements:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable   accommodations   may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee   is regularly required to   talk or hear. The employee is   frequently   required to stand; walk; sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 5 0   pounds. Specific vision abilities required by this job include Close vision and Distance vision. Some travel   required   by car to meet with clients and other outside events.  

Other Requirements:  

Must hold a valid Driver’s License  

Dependable transportation  

Public Speaking/Language Skills:  

• Ability to read and interpret documents such as safety rules,   operating   and maintenance instructions, and procedure manuals. Ability to   write   routine reports and correspondence. Ability to speak   effectively   customers and teammates.   

• Bilingual in English and Spanish a big plus.   

Math Skills:  

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.   

Reasoning Ability:  

• Ability to define problems, collect data,   establish   facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.   

Computer Skills:  

• To perform this job successfully, an individual should be proficient in   Adobe,   Microsoft   Office   including Excel,   Word   and Power Point ; follow   guidelines on working in BMS (EPIC) for premium efficiency with your team.  

About Us  

HUB International is a recognized global leader dedicated to helping individuals and  

companies navigate risk and manage the complexities of insurance.  

Join the HUB team!  

Apply today!  

This is an onsite role, requiring five days per week in the office.

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team  HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only;

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