Nurse Manager - Ambulatory Surgery Center - Full Time

About this role

Job Category: Nursing - Registered Nurse

Work Shift/Schedule: 8 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role: Job Summary The Nurse Manager (NM) functions as the first-line administrative nursing leader, with 24-hour accountability for care delivery including budget of a nursing unit(s). The Nurse Manager must be able to navigate proficiently within the EHR. He/She must be able to clinically assist with patient care and be able to function in the charge role if indicated. The Nurse Manager coordinates, elevates and resolves problems  and conflicts as they occur. With support from Charge Nurses and Educators, the Nurse Manager directly supervises the clinical nursing and ancillary nursing personnel assigned to a unit or care delivery site. He/she ensures the effective daily operation of the nursing unit on 24-7 basis by monitoring all activities necessary to provide consistent high quality patient care, including staffing, equipment, supplies and services.   In this role , the Nurse Manager will coordinate the activities of nursing staff, is accountable for the effective and efficient operation of the unit and staff including stat orders, treatments, plans of care, and clinical pathways are being carried out in a consistent manner. The Nurse Manager has knowledge of the policies, procedures, and regulations that govern nursing practice and must exercise sound, independent judgment in adapting and applying leadership and clinical principles to specific situations. The Nurse Manager relies on experience, judgment and collaboration to plan and accomplish goals. The NM assists in the advancement of the professional practice environment by communicating the NGHS nursing strategic direction and focusing on activities that support the nursing strategic direction. Provides nursing involvement support for VOICE and the NDNQI quality teams including coaching team members in their professional participation. Assists with overall clinical governance and other projects as assigned.   Minimum Job Qualifications • Licensure or other certifications: Licensed to practice as an RN in Georgia. Required: Professional certification in either a clinical or leadership specialty within two (2) years of hire. 

• Educational Requirements: A degree in Nursing (either BSN or MSN).  

• Minimum Experience: Three (3) to five (5) years as a RN, preferably in an acute care setting. One (1) year direct supervision of healthcare delivery if in combination with leadership experience outside of nursing (i.e. second career). 

• Other: Professional organization membership within one month of hire into the role.

Preferred Job Qualifications • Preferred Licensure or other certifications:

• Preferred Educational Requirements: Masters Degree (Nursing or other if possessing a BSN) within five (5) years of hire.

• Preferred Experience: Two (2) years nursing leadership experience.

• Other:

Job Specific and Unique Knowledge, Skills and Abilities • Proactive, engaged, visible leader recognized as having excellent follow through on issues impacting care delivery

• Computer literacy-advanced computer and data management skills

• Ability to communicate effectively. Good written and oral communication skills

• Customer service abilities including effective listening skills

• Critical thinking skills, decisive judgment and the ability to work with minimal supervision in a fast paced clinical environment

• Understanding of budgeting and basic statistical analysis

• Specialty Certifications

• Ability to remain calm during stressful situations.

• Skill and ability to instruct, direct and evaluate employees

• Skill in providing professional “specialty” nursing care to patients

• Skill in supervision (e.g. hire, train, assign and review work, motivate, prepare performance evaluations and effectively handle disciplinary actions)

• Skill in adapting nursing care to the emotional needs and behavior of patients

• Skill in tailoring communication and performance feedback to the individual employee

• Skill in preparing written reports

• Skill in communicating orally with a variety of people answering questions and explaining information and decisions. Never uses only written communication to communicate sensitive information.

• Skill in coordinating patient care services with other departments

• Skill/competency in use of computer software program/systems impact unit performance/management. Computer Literacy- Kronos, Bidshift, Quadramed, Excel, MS Word, Lawson VIP, Accudose.

• Ability to monitor and evaluate nursing care provided to patients

• Ability to identify, plan and coordinate services within department

• Ability to provide consultation to staff, patients and the public

• Ability to direct the training of professional and nonprofessional personnel

• Ability to understand and maintain financial records and to prepare staff and budget reports

• Ability to work effectively with a variety of professional and paraprofessional staff

• Ability to give oral and written instruction in exact detail  

Essential Tasks and Responsibilities • Actively monitors the quality of care delivered on their unit(s).   This monitoring includes performance improvement programming, clinical metrics and any risk managements activities related to clinical care and/or overall departmental operations.

• Responsible for creating a “Customer-Centric” customer service program. Actively rounds on the unit and works with the Charge Nurses to identify and address patient/family/physician concerns. Interfaces with patients and families to ensure that care is consistent with their expectations and organization quality and customer service expectations.

• Assesses, coaches and evaluated staff’s level of clinical practice. Ensures that nurses are current in competency, assessments, licensure, certifications, and other annual training.   Actively works wi

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