Night Auditor

About this role

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Title: Night Auditor Pay Range: $21.00

The   N ight   A uditor creates a positive experience for all guests by delivering professional and pleasant service. They   are responsible for   ensuring that the check-in and check-out processes are smooth and efficient and are also responsible for performing other front office responsibilities. Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and   maintain   all files and records   in accordance with   document retention and   confidentiality of   policies and procedures. Prepare,   maintain , and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.  

What   Y ou   W ill   A ccomplish  

• Greet all guests with a warm welcome, follow   AC   Marriott   brand standards, provide positive impactful customer focus interactions that create positive rapport with the guests and internal colleagues  

• Check guests in and out of rooms, as well as assigning rooms to guests  

• Answers telephones and takes messages when needed, communicate with   fom   and team through   detailed pass-on  

• May make,   confirm   or cancel guest reservations  

• Assists   guests when taxi services are requested  

• Computes bills and collects payment for guests  

• Replenish office supplies front office and back office, restocking ac store merchandise    

• Assist   night audit team members with posting and balancing of shift work    

• Perform night audit functions as scheduled for a smooth transition of systems    

• Attend all meetings as requested or assigned  

• Special projects as assigned by management    

What   Y ou   W ill   B ring  

• Must be willing and able to work weekends and holidays  

• Ability to interact with all associates and guests of the hotel  

• Must be able to stand for an 8-hour shift  

• Ability to work semi-independently without direct supervision by following all   AC H otel   I rvine   standards  

• Intermediate level computer skills and knowledge of   MS E xcel   required  

• Ability to work under minimal supervision  

• Read,   write   and speak   English   fluently  

• Must be able to count cash and make change in   USD  

• Ability to communicate effectively with the public and other associates    

Great   I f   Y ou   H ave  

• Guest service/front office experience  

• Hotel experience preferred    

• High school diploma/   GED  

Physical requirements: while performing the duties of this job, the employee is   frequently   required to sit, and push/ pull,   the employee   is constantly required to   hear and talk. The employee must occasionally walk, climb stairs, stand, crouch/bend/stoop, reach, smell, and grasp and lift objects weighing up to 50 pounds. Specific vision abilities constantly   required   are near vision and occasionally   required   include close and far vision. Finger dexterity is   required   to   operate   a computer keyboard and calculator.  


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 We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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