Network Engineer - Remote

About this role

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

We have an exciting opportunity for a Network Engineer to join the IT Network Engineering team, within the Ferguson IT organization.

Key requirements for this role are Cisco, SD-WAN, and Meraki experience. The Network Engineer is responsible for providing day-to-day high level engineering support for the organization’s network infrastructure, hosting approximately 1,400 locations. Responsible for supporting tactical and strategic operation of LAN/WAN/WLAN/SD-WAN, Meraki and VPN communications, including data traffic, data security, and problem resolution. This position is a member of the Network Engineering Team, and they will work closely with other team members to collectively design, monitor, enhance and support the overall network infrastructure of the organization with a focus on all aspects of Ferguson’s network platforms/architectures.

Location: This role is approved to be fully remote and can be based anywhere in the United States.

Responsibilities: • Collaboratively design/manage all WAN/LAN, WLAN, VPN, and Network Infrastructure. • Work in tandem with other engineers and architects, the Network Operations Center (NOC), Security Operations Center (SOC), incident responders (when anomalous activity occurs), technology infrastructure and development team members. • Good troubleshooting of all network infrastructure • Proactively research, analyze and recommend new technologies to meet changing business needs. • Improve the infrastructure's uptime, performance and reliability. • Establishing and implementing standards and policies for all network infrastructure. • Accountable for optimizing network performance for scalability, reliability and usability. • Optimally work as part of a team to meet team goals and objectives. • Develop and maintain documentation related to design/changes in network infrastructure. • Configures, troubleshoots and scales load balancing platforms, with a focus on F5-based/specific environments • Design network configuration settings for internal and external systems, including modification of DHCP, VPN, SD-WAN and VLANs. • Modifying both core and edge routers and switch configurations as needed. • Supporting team on escalated major incidents technical infrastructure issues and follow through to satisfactory resolution. • Coordinating installation, repair or maintenance of network hardware equipment. • Partnering with IT Service Delivery, NOC and Operations Managers to maintain hardware and software inventory to ensure compliance and asset management. • Accurately documenting all new system implementations and modifications to existing systems (moves, adds, changes). • Ownership in Disaster Recovery planning, development and implementation for network infrastructure. • Ensuring compliance with IT Security and Governance processes, such as Change control, SOX and PCI. • Identify and implement technical and service improvements. • Ensuring technology documents/certificates such as product registrations, licensing, activations, SSL certificates, maintenance agreements, service contracts, etc. related to technology operations and/or technology services are evaluated, updated and processed. • Ensuring networks and associated software applications are operational; ensure hardware and software is patched and/or updated; ensure all data circuits are operational in accordance with vendor specifications. • Maintaining knowledge on network technologies and evaluating new technologies to gain business efficiency. • Performing other duties or functions as requested by management.

Qualifications and Requirements: • 3+ years of experience or more of Data Center, SDWAN, Cloud, Wireless, Load-Balancer, Routing, Firewall, Monitoring technologies • Associate’s degree in computer science, information assurance, MIS, or related field, or equivalent experience. • Technical background in Network Engineering including Cisco (Nexus/Catalyst), Meraki, Palo, SDWAN technologies (Versa/Cisco/Silverpeak) and general Information Security knowledge. • Highly technical and analytical expertise, with a proven deep background (preferred 7+ years’ IT experience) in technology design, implementation, and delivery. • Experience in network engineering, including large scale design, datacenter (hosted and cloud), and local LAN technologies. • Must be self-motivated, proactive, creative, and efficient in identifying issues, understanding, and proposing solutions. • Solid understanding of network protocols. • Experienced with Cisco and Palo Alto firewalls. • Track record of acting with integrity, taking pride in work, seeking to excel, being curious and adaptable, and communicating effectively. • Excellent written, oral, instructional, presentation, and interpersonal skills. • Advanced knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.). • Improves and/or adapts work methods based on past firsthand experiences, without the benefit of defined procedures, and identifies solutions to problems through interpretive skills and a

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