Network Engineer II

About this role

The Network Engineer II is a focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details. 

Scope:  • Applies company policies and procedures to resolve a variety of issues • Works on problems of moderate scope • Receives general instructions on routine work and detailed instructions on new projects

Your Roles and Responsibilities: • Major duty: • Serving as the first point of defense for all network-related incidents, providing 24x7network support for production and corporate network. Technical skills: • Troubleshooting layer 1-3 issues and maintain WAN, BGP, ISIS, LAN, FHRP, VLAN, STP, etc. and related services. Daily jobs: • Proactively monitor production network health, assess potential risks and take mitigation actions to ensure quick service restoration. • Deliver customer-centric support through multiple communication channels. • Create and update standard operating procedures (SOPs) for network changes management, issue analysis and mitigation strategies • Install, configure and maintain various network hosts and services like routers, switches, firewalls, VPN endpoints • Perform network maintenances/upgrades (often during normal working hours, but sometimes during the evening or weekend) • Troubleshooting network issues and outages • Participate in global production and corporate network including edge, backbone, datacenter, POP, and content delivery network (CDN) infrastructure • Handle multiple vendor switch on various servers in dealing with hardware/software issues • Handle traffic, and any queries raised by ISP/Partners • Provide support for any incidents such as input errors, CRC, RMA etc. • Work directly with ISP/Vendors on fixing any issues related to network • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position • This is a shift-based position and may include weekend or swing shifts.

Required Qualifications/Skills: • Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience  • Have a full understanding of routing, switching, server operating systems, active directory, firewalls, wireless controllers, DNS, email, virtual machines and software applications • Builds productive internal and external working relationships • Exercises judgment within defined procedures and practices to determine appropriate action • Familiarity with content delivery networks and internet peering strategies • Understanding of server hardware technologies relative to content delivery performance and capacity • CCNA or equivalent

Preferred Qualifications:  • N/A

Physical Demand & Work Environment: • Must have the ability to perform office-related tasks which may include prolonged sitting or standing • Must have the ability to move from place to place within an office environment • Must be able to use a computer • Must have the ability to communicate effectively  • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range $72,960.00 - $115,200.00 USD (Salary) • Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive b enefits to all Regular, Full-Time Employees, including: • Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through UHC

• Nationwide Vision provided by UHC

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program provided by Goomi Group

• Employee Assistance Program

• Wellness Days 401k Plan

• Basic and Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

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