National Product Trainer - LAAO

About this role

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: National   Product   Trainer –   LAAO  

Working at Abbott  

A t Abbott, you can do work that matters,   grow,   and learn, care for yourself and   your   family, be your true self ,   and live a full life.   You’ll   also have access to:  

• Career development with an international company   where you can grow the career you dream of .  

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.  

• An e xcellent retirement savings plan with   a   high employer contribution  

• Tuition reimbursement,   the   Freedom 2 Save   student debt program ,   and   FreeU   education benefit   - an affordable and convenient path to getting a bachelor’s degree .  

• A company recognized as   a great place   to work in dozens of countries   worldwide   and named one of the most admired companies in the world by Fortune.   

• A company that is recognized as one of the best big companies to work for as well as   the   best place to work for diversity, working mothers, female executives, and scientists.   

The Opportunity   

In Abbott’s Electrophysiology (EP) business,   we’re   advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.  

This field-based , National Product Trainer – LAAO ,   is responsible for   enhancing Abbott’s ability to   sell trans-catheter structural heart devices and   procedures through field and customer training to   optimize   procedural outcomes, efficiencies, and adoption. This position is geographically based and spends   significant time   in the field with customers. Strong leadership and teamwork skills are   required . The position requires experience and knowledge to integrate with sales management, marketing, R&D, clinical science, clinical operations, and other cross functional groups. This position also requires project and program management skills for the development and execution of field and customer product training programs.  

This is a remote   position .  

What   You’ll   Do  

As a member of the  LAAO  Training team,   the job   requires the following responsibilities:  

Teamwork  

• Integration with Abbott’s Product Training department team members to develop programs, content , curriculum   needed to authorize new sites,   physicians   and Abbott proctors for   optimizing   clinical outcomes, efficiencies, and program development  

• Collaboration and alignment with commercial leadership and marketing   

• Member of R&D product design teams as needed  

• Collaboration with Clinical as needed  

Leadership skills  

• Drive alignment with sales leadership on key strategic training needs (new hires/sites, product launches, challenging outcomes,   etc. ).  

• Ability to work confidentially for individual product performance assessments and coaching.  

• Collaboration with KOL physicians and Abbott cross-functional teams (R&D, Clinical, Marketing,   etc ) for alignment on critical training initiatives  

Interpersonal, Presentation, and Implementation Skills  

• Commercial training skillsets to implement adult learning   principals   for Abbott field representative and physician trainees  

• Work one-on-one with new hires, existing Abbott field representatives, or physician heart team members to support outcomes and efficiencies along with best practices  

• Present and   train   at Abbott field and customer educational programs   

• Product, procedure, and screening training content creation  

Program Management  

• Own training course design, presenter, content, and   logistics   as needed to support commercially available devices   

Analytics  

• Monitor product performance outcomes for   additional   training or product design input   

Content Creation  

• Development of training curriculum for commercial devices. Working with KOL thought leaders, R&D, Training, Clinical Engineering to create new training content.  

This position is accountable for US Amulet product technical training   of field   and customer s   to ensure   optimal   outcomes with   appropriate   compliance . In-depth product knowledge, program management, and commercial training skillsets are   required . O ngoing cross-functional team partnerships with   Commercial leadership,   MD KOLs,   Marketing,   R&D, Clinical Engineering, Clinical Science, Quality, and   others are also critical for successful plans and implementation . Field-based customer interactions for training and   challenge   case diagnosis/solutions will also   facilitate   optimal   clinical outcomes   & efficiencies . All locally learned training and   best practices   will be transformed into   training   curriculum.   

Required   Qualifications  

• Bachelor’s degree plus 5+ years of related work experience with a good understanding of   specified   functional area or an equivalent combination of education and work experience.  

• Training experience   preferred .    

• Direct experience working with and training physician customers.   

• A clinical background and/or strong clinical knowledge and aptitude.   

• Program management experience .    

• Strong communication   skills, specifically an ability to deliver effective training to large and small audiences.  

• Ability to work with several levels within the organization and in cross functional teams.   

• Solid understanding and application of business concepts, procedures, and practices.   

• Working knowledge of Microsoft office applications.  

• 50-75% travel

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