National Account Manager - Walmart & Grocery

About this role

Your mission Reporting directly to the Chief Commercial Officer, The National Account Manager (NAM) - Walmart & Grocery is essential to the success of the Pierre Fabre Dermo-Cosmetics (PFDC) business in the US. The NAM’s main   objectives   are to develop the productivity, profitability, and support of Pierre Fabre USA’s  dermo cosmetic   portfolio, primarily the   Avène   brand, across our Walmart and Grocery omni-channel landscape, with a strong data-driven, category management approach.  

Essential Functions:  

National Account Ownership & Commercial Strategy  

• Owns the relationship with Walmart and Grocery customers, defining national retail commercial plans for   Avène   and the broader PFDC  dermo cosmetic   portfolio.   

• Develops, negotiates, and formalizes national account agreements and commercial partnerships.   

• Leads full commercial planning including assortment, planograms, inventory strategy, merchandising execution, promotional calendars, and financial terms.   

• Collaborates with Trade Marketing to define account strategy and annual plans.      

Sales Performance & Business Management  

• Ensures PFDC meets or exceeds sales, inventory, and profitability KPIs.   

• Leads weekly and monthly business reviews,   leveraging   sell-out dashboards to   identify   risks and opportunities.   

• Manages forecasting and demand planning with Sales Planning, including baseline inventory and promotional lifts.   

• Tracks retailer ordering activity, shipments, newness, and out-of-stock performance.   

• Oversees supplier scorecards and drives corrective actions with cross-functional partners, minimizing chargebacks and inefficiencies.   

P&L & Profitability Management  

• Owns and   optimizes   customer P&L in partnership with cross-functional teams to deliver top- and bottom-line   objectives .   

• Communicates retailer performance and financial results through regular business reviews.   

• Ensure   strong ROI on trade spend and promotional investments.   

• Manages promotional billback estimates and financial impacts in partnership with Trade Marketing.   

Retail Execution & Field Support  

• Partners with field teams to ensure effective execution of in-store programs, promotions, and merchandising initiatives.   

• Aligns coverage strategy for Territory Managers and Beauty Advisors during key promotional periods and activations.   

• Oversees in-store programs including incentives, contests, and sampling initiatives.   

• Facilitates communication between field teams, internal stakeholders, and retail partners to ensure executional alignment.   

Customer & Competitive Intelligence  

• Collects and communicates insights on store execution, merchandising, inventory, and program compliance.   

• Monitors competitive activity, including retailer promotions, execution strategies, and category dynamics.   

• Translates insights into actionable recommendations to improve performance and execution.    

Cross-Functional Collaboration  

• Builds strong partnerships with Sales, Marketing, Trade Marketing, Digital, Finance, Supply Chain, Legal, and Customer Service teams.   

• Coordinates retailer engagement across internal teams to ensure seamless execution and alignment.   

• Partners with Marketing and Education teams to develop tools, training, and programs that drive in-store and online sell-out.   

• Supports development of business reviews in collaboration with Marketing and Trade Marketing.  

Additional Responsibilities  

• Maintains strong relationships with merchants, planners, and senior retail stakeholders.  

• Ensures consistent communication and alignment between PFDC and retail partners.  

• Performs other duties as   required   to support business   objectives .  

C ompetencies   & Traits:  

• Relationship building  

• Negotiation  

• Analytical Skills  

• Strategic Planning  

• Bias for Collaboration  

• Excellent Communication and Presentation Skills  

• Problem Solving and Conflict Resolution   

• Demonstration of Leadership Qualities    

• Tact   and integrity  

• Adaptability  

• Self-starter /Proactivity  

• Creativity   and   proven   problem solver   

• Ownershi p, ambition, and a chievement orientation  

Required Education and Experience :  

• 5+ years proven success in   National   Account s   role   with accounts including   Walmart and   grocery retailers .    

• 2 –3 years   of direct   experience   working   with Walmart  

• Demonstrated ability for financial terms and contract management   

• BA/BS   required  

• Valid Driver’s License   

• Employees who do not qualify for a corporate credit card for any reason will be expected to cover the cost of their   travel &   expenses and   submit   for reimbursement.    

Work Environment / physical demands / position type and expected hours of work:  

• Occasional weekend and evening activity are required as needed.    

• Attendance at industry   and customer   conferences   

• This role routinely uses standard home office equipment such as computers, phones, printers .    

• While performing the duties of this job, the employee   is regularly required to   talk or hear.   

• The employee   frequently   is required to   stand; walk .    

• The employee would need to help set-up   brand booths and similar at industry conferences requiring   lifting   boxes, packing & un-packing boxes, etc.  

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Travel  

• N ational travel   required   as needed to meet the requirements of the customer  

• Up to   50% travel  

Work Environment / physical demands / position type and expected hours of work:   • Responsible for lifting product samples and literature within storage facility unit, lifting, and managing samples and literature from storage facilities to car trunk and from car trunk to customer’s office, up

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