Mobility Operations Manager

About this role

Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit  fluenceenergy.com .

Job Description: Role Overview The Global Mobility team sits within Total Rewards and partners closely with Legal, Talent Acquisition, HR Business Partners, Payroll, Tax, Finance, and business leaders to administer programs that support global hiring, employee mobility, immigration sponsorship, international assignments, business travel compliance, and long-term talent retention

We are seeking a Global Mobility Operations Manager to lead the day-to-day administration and operational execution of Fluence’s global mobility programs. This role serves as the operational leader for mobility activities, ensuring programs are executed consistently, compliantly, and in alignment with established governance frameworks and company policies.

The Global Mobility Operations Manager will operate at the intersection of employee experience, compliance, operational excellence, and business enablement. This individual will partner closely with Global Benefits & Mobility leadership to administer mobility programs, manage vendor relationships, coordinate cross-functional stakeholders, and drive operational consistency across a growing global workforce.

This role requires strong judgment, exceptional organizational skills, and the ability to translate complex mobility requirements into practical, employee-friendly solutions. The successful candidate will thrive in a fast-paced  environment, demonstrate a strong operational mindset, and be comfortable navigating evolving business needs while maintaining compliance and a positive employee experience.

Manages administration of corporate global mobility programs, including permanent relocations and expatriate assignments.  Designs corporate mobility policies and guidelines.  Provides guidance to HR Partners on application of policy.  Coordinates the processing of work visa, permits and other immigration applications with legal counsel, immigration and applicants.  Works closely with payroll (home and host locations) to administer appropriate compensation package for employee. Coordinates tax preparation assistance with outside vendor for applicable situations.

Key Responsibilities Mobility Program Administration • Administer Fluence’s global mobility programs, including immigration, international assignments, permanent transfers, relocation support, cross-border employee movements, and business traveler activities.

• Serve as the primary operational contact for employees, managers, HR Business Partners, Talent Acquisition, and vendors throughout the mobility lifecycle.

• Ensure mobility programs are executed consistently and in accordance with established policies, governance requirements, and approval processes.

• Monitor mobility activity across multiple countries and regions while maintaining accurate records and case documentation.

Immigration Program Administration • Coordinate immigration processes in partnership with external immigration counsel and internal stakeholders.

• Manage immigration case administration, documentation collection, employee communications, status tracking, renewals, and expiration monitoring.

• Ensure timely execution of immigration activities and maintain visibility into case progress and potential compliance risks.

• Support employee and manager education regarding immigration processes, timelines, and program requirements.

Compliance & Risk Management • Partner with Legal, external immigration counsel, tax providers, and mobility vendors to administer compliant mobility programs and processes.

• Monitor mobility activities for adherence to established governance frameworks, immigration requirements, business traveler protocols, and company policies.

• Identify operational risks and compliance concerns and escalate appropriately.

• Support audit activities, documentation reviews, and compliance reporting efforts.

Leadership Advisory & Stakeholder Support • Advise managers, HR Business Partners, Talent Acquisition, and business leaders on established mobility policies, processes, approval requirements, and mobility program considerations.

• Support stakeholders in navigating employee mobility scenarios while ensuring alignment with governance requirements.

• Translate complex mobility concepts into practical guidance that enables informed business decisions.

• Escalate exceptions and policy deviations through appropriate governance channels.

 Cross-Functional Partnership • Partner with Talent Acquisition to support hiring and onboarding activities involving international talent.

• Collaborate with Legal, Payroll, Tax, Finance, HRIS, Total Rewards, and HR Business Partners to ensure seamless mobility execution.

• Facilitate coordination among internal and external stakeholders throughout the mobility lifecycle.

• Support business leaders by providing operational guidance related to mobility programs and processes.

Vendor Management • Lead day-to-day vendor governance activities and partner with immigration counsel, relocation providers, tax vendors, destination service providers, and other mobility partners.

• Monitor vendor performance, responsiveness, service quality, employee experience outcomes, and operational effectiveness.

• Facilitate issue resolution, escalation management, and continuous improvement initiatives.

• Support vendor implementations, transitions, and process enhancement efforts.

Employee Experience & Communication • Translate complex mobility, immigration, relocation, and compliance requirements into pract

Similar jobs

• Mobility Specialist - AMER — Remotereferralboardinternaluseonly · Remote
• Global Mobility and Operations Specialist — Reasonable Accommodation Sabre · Dallas-Fort Worth Metroplex
• Mobility Technician — Franciscan Alliance · IN - Michigan City
• Global Operations Manager — Northwoodspace · Torrance, CA
• Location Operations Manager — Saltbox · Chicago, Illinois, United States
• Operations Manger — Kenco · Burgettstown, PA
• Senior Operations Manager — Guardianlife · Bethlehem | New York | Holmdel
• Senior Operations Manager — Misfitsmarket · Hanover MD