Mgr, Fraud Policy and Strategy

About this role

The Opportunity

Join Adobe as a Mgr, Fraud Risk Management and Strategy in our San Jose office! This is an outstanding chance to join a dedicated team where you will play a vital role in protecting our world-class digital platforms. Your work will have a direct impact on our ability to deliver flawless and secure experiences to our customers.

What you'll do  

• Lead fraud policy, strategy, and prevention initiatives as a member of Adobe's  Global Consumer Trust   organization .  

• Serve as the strategic lead for fraud policy and governance, developing scalable frameworks that protect Adobe, its customers, and its ecosystem from evolving fraud threats.  

• Develop, maintain, and continuously improve fraud policies, operational standards, and governance models that enable consistent fraud prevention practices across the business.  

• Partner with Product, Engineering,   Go-to-Market,   Customer Experience, Legal,   Payments, and Fraud Operations   to identify emerging fraud trends and drive strategic improvements.  

• Translate fraud intelligence, customer insights, operational data, and emerging threat patterns into actionable policies, business recommendations, and long-term prevention strategies.  

• Drive cross-functional initiatives that improve fraud prevention capabilities through process optimization, automation, tooling, and operational excellence.  

• Establish program objectives, key performance indicators, and governance mechanisms to measure the effectiveness of fraud prevention initiatives.  

• Influence product , tooling,   and operational roadmaps by advocating for fraud prevention capabilities that improve customer trust while reducing business risk.  

• Build executive-level reporting, arguments, and strategic recommendations that communicate fraud trends, program efficiency, and investment opportunities.  

• Serve as a trusted advisor across Adobe on fraud prevention strategy, helping teams balance customer experience, operational efficiency, and risk mitigation.  

What you'll need to succeed  

• Proven experience developing fraud strategy, policy, governance, or risk management programs within a global technology, SaaS, financial services, or e-commerce organization.  

• Deep understanding of fraud prevention principles, emerging fraud trends, and the operational challenges associated with protecting digital customer experiences.  

• Strong analytical skills with the ability to transform complex data into actionable insights, strategic recommendations, and executive-level communications.  

• Demonstrated ability to influence senior leaders and drive alignment across highly matrixed organizations without direct authority.  

• Experience developing policies, governance frameworks, operating models, and scalable business processes.  

• Strong program and project management skills with outstanding organizational rigor and attention to execution.  

• Ability to balance fraud prevention objectives with customer trust, business growth, and operational efficiency.  

• Outstanding communication, storytelling, and presentation skills, with experience presenting to executive audiences.  

• Creative problem-solving skills with the ability to anticipate emerging risks and develop innovative, scalable solutions.  

• Experience with fraud analytics, fraud prevention technologies, trust and safety operations, or enterprise risk management is highly desirable.  

About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. 

AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience .   Expected Pay Range:

Similar jobs

• Manager, Fraud Operations — Twilio · Remote
• Manager, Fraud Intelligence — Extend · Remote
• Fraud Strategy Manager — Stripe · Remote
• Engineering Manager, Fraud & Compliance — Mercor · San Francisco
• Senior Manager, Fraud Analytics and Risk — Goatgroup · Remote
• Fraud Risk Manager — M&T Bank · Buffalo, NY
• Fraud Risk Manager — Madecard · New York City
• Senior Staff, Decision Scientist, Fraud Policy — Flex · USA