Meetings & Events Manager

About this role

Live Your Passion.  Add Your Magic.               At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.  

If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally.

Job Description  

SUMMARY    

The Manger of Meetings and Events will   be responsible for   managing, coordinating, and executing group assignments turned over by the   Group   Sales   and   Events Sales   Department. The focus of the role will be to   monitor   all contractual agreements   pertaining to   guest room blocks,   space, food and beverage and special concessions. This role will contribute to the organization as an active business partner that   is responsible for   supporting the company's goals,   objectives , vision, mission, and values.  

ESSENTIAL FUNCTIONS  

Major areas of responsibility/ management include, but are not limited to:  

• Maintain strong client relations and ensure that conference specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.   Timely   responses are expected.  

• Monitor and manage room blocks and meeting space according to contract   utilizing   group history reports and information given by clients to maximize hotel revenue,   making adjustments   as necessary.  

• Review   group   sales   and events sales   contracts as well as other   important information , i.e., room block, cut-off date, special   concessions   and attrition clauses and   validate   with client via turnover letter. Monitor and enforce program deadline dates and work with clients to release meeting   space   not needed to maximize hotel revenues.  

• Produce and distribute Conference Resume 7- 10 days   prior to first day of main group arrival and communicate any changes and updated information to hotel departments.   

•   Distribute   accurate  BEOs   for group and affiliates   14 days   prior to events.  

• Work   collaboratively     with the   Culinary   team on executing catering events and banquets.  

• In-person presence and multiple   check-ins with   client   daily during   events.   

• Work with Director of Meetings & Events to   establish   best practices and   SOP’s   for conference service department.  

• Accurately forecast   contracted    rooms and   food and beverage revenues for assigned   events and affiliate   business   within a 5% variance.  

• Check sleeping room and suite block, special room concessions and rates as outlined in contract with group   reservations   agents, as well as updating group   reservations   agents with any changes. Participate in site visits and plan meetings for upcoming   events    and potential affiliate   business .  

• Review all bills that are sent to the client, ensuring they are   accurate   and   timely   in order to   maximize return business. Compile any cancellation/attrition charges for the group. Send thank you notes and meeting critiques with every bill, and ensure any feedback is communicated and responded to according to hotel guidelines.  

• Perform other functions as   required   and directed.  

  QUALIFICATIONS   

• High school Degree or equivalent education  

• 3-5 years’   previous   experience in Event Management  

• Luxury hotel experience strongly preferred  

• Bachelor’s Degree  

• Delphi and Opera experience, cloud-based experience preferred  

• Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items.  

• Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up.  

• Possess basic math skills and   accurately handle billing  

• Ability to communicate clearly and speak, read,   write   and understand English eloquently  

• Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of   nearly all   programs will occur  

PHYSICAL REQUIREMENTS    

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 5 hours per day. Walking and standing are   required   the rest of the working day.  Length   of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on   a timely   basis. Must be able to   lift up   to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,   listening   and hearing ability and visual acuity. Talking and hearing occur continuously   in the process of communicating   with guests,   supervisors   and subordinates; use of these senses will occur on a constant basis.   

 The pay scale for Meetings & Events is $70,300 to $80,000 The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. 

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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