Medication History Technician

About this role

Discover Vanderbilt University Medical Center :  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization: Medication History Technicians Job Summary: Performs tasks within the pharmacy in direct support of the ongoing duties and responsibilities of a pharmacist with occasional guidance. Tasks performed contribute directly to the preparation and/or dispensing of a final dosage form for administration to a patient and are directly supervised by a pharmacist. Provides customer service by answering phone requests and triaging calls to the appropriate person if they cannot answer the requested information. Applies departmental processes regarding inventory control. .

The Medication History Technician is an integral member of the Vanderbilt Health Inpatient Pharmacy Services team. This role focuses on obtaining and verifying comprehensive prior-to-admission medication histories for hospitalized patients to support safe and effective medication management throughout their hospital stay.

Medication History Technicians collaborate with patients, caregivers, healthcare providers, and external healthcare organizations to ensure medication records are accurate and complete. The information gathered plays a critical role in medication reconciliation, patient safety, clinical decision making, and continuity of care at discharge.

Key Responsibilities • Obtain and verify complete prior-to-admission medication histories for admitted patients. • Review medication fill histories through various pharmacy and healthcare databases. • Contact physician offices, clinics, treatment centers, pharmacies, and other healthcare entities as needed to verify medication information. • Interview patients and caregivers to gather medication related information and assess medication adherence. • Document and reconcile medication information accurately. • Collaborate with pharmacists, physicians, nurses, and other healthcare professionals to ensure accurate medication management during hospitalization. • Support safe medication ordering and transitions of care by providing a thorough and reliable medication history.

Qualifications • Must be a Certified Pharmacy Technician through either PTCB or NHA in order to be considered.

• Hospital and/or retail pharmacy experience preferred.

• Experience in additional pharmacy practice areas is a plus, including Oncology, Long-Term Care, Specialty Pharmacy, Ambulatory Care, or other pharmacy practice settings.

• Strong attention to detail and effective communication skills are critical.

Hours • This day-shift position will be scheduled for (5) 8-hour shifts Monday - Friday between the hours of 7:00am – 7:30pm. • Every 3rd weekend rotation working both Saturday and Sunday.

Why This Role Matters The work of the Medication History Technician directly contributes to patient safety by helping ensure physicians and clinical teams have an accurate understanding of each patient's medication regimen. This information supports appropriate inpatient medication ordering, reduces medication errors, facilitates successful transitions of care, and promotes effective discharge planning.

Technical Capabilities:

• Pharmaceutical Computer Literacy (Fundamental Awareness): Has demonstrated a basic understanding of computers or has successfully completed training for applications that are used to support medication use processes. • Pharmaceutical Drug Preparation, Dispensing & Distribution (Novice): Possesses sufficient fundamental proficiency to successfully review, prepare, dispense and distribute prescribed medications. Where applicable, this includes being proficient in the general principles and techniques of asepsis utilized to compound sterile preparations (CSPs) to minimize the risk of contamination. • Pharmaceutical Quality Assurance & Compliance (Novice): Demonstrates working knowledge of the appropriate rules and regulations as they apply to the department and work areas. Maintains current understanding of rules and regulations and facilitates processes that support the application of various rules and regulations. Demonstrates knowledge of process improvement, quality assurance and/or programs. Understands the principles upon which the rules and regulations are based. Demonstrates a commitment to continuous quality improvement and supports compliance with a federal, state and local regulations as well as organizational policies and procedures. • Drug Inventory & Records Management (Novice): Possesses fundamental proficiency working with drug inventory and records management. Demonstrates ability to maintain appropriate inventory levels of medications. Able to collect, organize and/or maintain evaluations of pharmacy or patient related information. • Must complete all required training and maintain competency while in a certified technician role as determined by area leadership

Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings.

These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for pat

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