Medical Assistant/Outpatient Clinical Care Assistant: Reprocessing and Procedures

About this role

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title Medical Assistant/Outpatient Clinical Care Assistant: Reprocessing and Procedures Location Cleveland Facility Cleveland Clinic Main Campus Department Urology-Integrated Surgical Institute Job Code G13002 Shift Days Schedule 8:00am-5:30pm/7:00am-5:30pm Job Summary

Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.   

As an Outpatient Clinical Care Assistant, you will play a key role in supporting both patients and caregivers in a fast-paced outpatient setting. Responsibilities include performing health screenings, collecting specimens, updating medical records, maintaining exam rooms, stocking clinical supplies, and monitoring and documenting patient conditions to support quality care. 

This role will also consider for a Medical Assistant. As a Medical Assistant on this team, you will play a vital role in creating a welcoming and supportive environment for patients, families, and visitors. Working collaboratively with clinical and administrative staff, you will support medication management, patient monitoring, and a variety of clinical and office tasks. This position offers broad clinical exposure through hands-on involvement in patient care, compliance, and coordination with interdisciplinary teams.  

This is a PRN position that can cover hours between 7:00am and 5:00pm.

A caregiver who excels in this role will:

As an Outpatient Clinical Care Assistant: • Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP).  

• Complete the rooming process, including vitals, height, weight, intake questions, documentation and reporting abnormal findings.  

• Collect patient specimens, perform point of care testing and prepare specimens for transport to the lab.  

• Prepare patients for and assist with exams, tests and procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization.  

• Administer treatments as directed, including the application of heat or cold, simple sterile dressing changes and applying/removing casts, braces and splints.  

• Review printed instructions with patients.  

• Assist with wound care.  

• Document in the electronic health record.  

• Assist with setting up the clinic for daily operations, in-baskets, closure of care gaps, maintaining clean and orderly work areas, and closing the clinic. 

• Stock supplies and linens.  

• Clean, monitor expiration dates, restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures.  

• Initiate CPR and other emergency measures. 

OR As a Medical Assistant: • Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests, and documenting patient care.  

• Monitor and communicate changes in patient condition. Administers specific medications under direction of provider.

• Maintain equipment, medical supplies, and examination areas.  

• Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.  

Minimum qualifications for the ideal future caregiver include:  As an Outpatient Clinical Care Assistant: • A high school diploma or GED 

• One year of recent healthcare experience in a hospital or ambulatory, homecare, assisted living, nursing home or long-term care setting 

• Understanding of human anatomy, basic patient care activities and math 

• Additional formal training/education may substitute some or all of the required experience 

• If not already obtained, Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross is required within the new hire period  

OR As a Medical Assistant: • Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1)  

• Completion of a clinical externship OR extensive clinical experience  

• Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period  

Physical Requirements: • Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.

• Medium Work - Exerting 50 to 100 pounds of force rarely, and/or 0 to 50 pounds of force occasionally to move objects.

• Physical Demand requirements are in excess of those for Medium Work.

Personal Protective Equipment: • Follows standard precautions using personal protective equipment as required.

                        The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or ob

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