Medical Assistant Limited X-Ray (Float)

About this role

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Department:  Center Operations Entity:  Team Members affiliated with Joint Ventures

Job Relationships Responsible to:  Manager, Regional Operations or On-Site Manager Assignments received from: Manager, Regional Operations, Team Leader, On Site Manager           Positions supervised: None

Job Summary In a collaborative manner, the Medical Assistant with X-Ray will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization and communication.  This role is responsible for performing limited capacity x-rays for patients and reporting results to Medical Providers.

The Medical Assistant with X-Ray completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through: an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability.

Job Requirements Education • Graduate of a Medical Assistant Program preferred

• High school diploma or equivalent required

Work Experience • Medical Assistant experience preferred

• Experience performing x-rays preferred

Required Licenses/Certifications • Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA).

One of the following certifications is required at the time of hire OR must be obtained within fifteen (15) months of your hire date to continue employment as a Certified Medical Assistant: • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)

• CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant or CHP, Certified Health Professionals)

• RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health or ARMA, American Registry of Medical Assistants)

• NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)

• NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals

• Or the following certifications are excepted at the time of hire: 

• Graduate of an Accredited School of Nursing or LPN or RN 

• EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) 

• CNA - Certified Nursing Assistant 

Core Competencies:  • Knowledge of medical office management systems and procedures

• Excellent time management skills and ability to multi-task and prioritize work

• Social perceptiveness and service oriented

• Excellent written and verbal communication skills

• Strong organizational and planning skills

• Proficiency in MS Office and patient management software

• Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.

• Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.

• Diversity and Inclusion:   Fosters diversity and inclusion, to be able to better understand team members, our customers and partners.  Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.

• Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.

• Accountability:  Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. 

Additional Knowledge, Skills, and Abilities Preferred • None

Essential Functions Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job. • Responsible for limited x-ray services as needed • Under the direction of the clinical provider, perform x-ray services for patients by applying x-ray energy using established procedures and safety protocols to assist in diagnosis or treatment of patients in all age groups from newborn to elderly.

• Ensure patients are positioned correctly on or in front of equipment and protected during use.

• Patient Registration • Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.

• Process co-pays and schedule patient appointments for assigned center.

• Coordinate provider referrals to assigned Specialist.

• Answer patient questions regarding their care and keep them informed of their status.

• Patient Preparation and Rooming • Inform technical staff of patient flow.

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