Marketing Manager Business and Commercial Payments

About this role

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Summary of the Job:  

The Marketing Manager Business and Commercial Payments at FNBO plays a pivotal role in shaping the marketing and communications strategies that drive measurable business outcomes across the commercial banking and payments segment. In this role, you’ll be responsible for translating business objectives into strategic marketing plans and delivering high-impact multi-channel campaigns that influence desired client and prospect behaviors, accelerate growth, and strengthen brand equity.

Through hands-on campaign leadership and close partnership with business leaders, key stakeholders, and Marketing Centers of Excellence, you’ll ensure the successful execution and optimization of marketing initiatives aligned to FNBO’s core objectives: building, enhancing, and protecting the brand; acquiring new clients; deepening existing relationships; and improving marketing effectiveness and efficiency.

Working closely with Marketing Leadership, Business Leadership, and Centers of Excellence, you’ll lead campaign strategy, messaging and offer development, and data-driven performance analytics to continually refine approaches based on market insights and financial outcomes. About This Role:   Job Specific Responsibilities/Accountabilities: Strategic Business Partnership • Serve as day-to-day marketing liaison to Business Leadership for assigned lines of business • Translate business objectives into actionable marketing strategies with defined success metrics • Contribute insights and recommendations to strategic planning discussions • Present strategic recommendations and performance insights to senior stakeholders

Marketing Strategy & Planning • Contribute to end-to-end marketing and communications strategy for assigned product lines   • Develop detailed tactical plans for lifecycle marketing approaches spanning awareness, acquisition,  engagement, and retention based on strategic direction • Help define customer segmentation, targeting strategies, and messaging frameworks • Build integrated campaign plans across channels (digital, direct mail, email, events, etc.) that bring strategic vision to life

Campaign Ownership & Execution • Own end-to-end campaign execution for strategic initiatives, working with Project Managers support for coordination of campaign deliverables • Lead campaign briefings with Centers of Excellence to ensure strategic intent is maintained and executional excellence is achieved • Make real-time optimization decisions during campaign flight to maximize performance • Maintain hands-on involvement in critical campaign elements including targeting, messaging, offer structure, creative development, and channel deployment • Manage day-to-day campaign operations including troubleshooting, vendor and/or Project Manager coordination, and quality assurance • Drive continuous improvement through in-flight testing and optimization

Growth & Performance Management • Track and report against marketing KPIs and growth objectives in alignment with business targets • Manage campaign budgets and contribute to marketing P&L and ROI analysis for assigned portfolios • Conduct ongoing performance analysis and recommend strategic optimization based on data insights • Develop and execute testing agendas to continuously improve campaign effectiveness within established strategic frameworks • Identify performance trends and opportunities,

Cross-Functional Leadership • Partner with Project Managers and Centers of Excellence to ensure flawless campaign execution and on-time delivery • Collaborate with Analytics to leverage customer insights and predictive modeling for tactical application • Work with Product teams to align marketing strategies with product roadmaps and strategic direction • Direct creative development with Centers of Excellence, ensuring brand consistency and strategic alignment • Serve as primary point of contact for business unit, operational marketing questions (working through the project manager) and execution details

Market Intelligence • Monitor competitive landscape and industry trends • Incorporate customer research and behavioral insights into strategy • Identify new opportunities for customer acquisition and portfolio growth

Key Skills: Strategic Marketing Leadership • Proven ability to translate strategic direction into detailed plans that drive business results • Experience executing multiple campaigns simultaneously while maintaining strategic alignment • Strong execution mindset with ability to balance strategic thinking with hands-on implementation

Financial & Analytical Acumen • Strong ROI orientation with experience managing campaign budgets and contributing to P&L analysis • Ability to analyze complex data sets and translate insights into tactical optimizations and strategic recommendations • Proficiency with marketing analytics tools and performance dashboards

Business Partnership • Experience working directly with senior business leaders as a strategic partner • Ability to influence without authority and build consensus across stakeholders • Strong presentation and communication skills

Customer-Centric Thinking • Deep understanding of customer journey mapping and lifecycle marketing • Experience with segmentation, personalization, persona, and behavioral targeting • Knowledge of acquisition funnel optimization

Execution Excellence • Ability to balance strategic thinking with hands-on execution • Experience managing multiple campaigns simultaneously • Results-oriented with strong project ownership • Comfortable working in both strategic and tactical capacities

The Ideal Candidate for This Role:   Required: • Bachelor's degree in Marketing, Business, or related field • 5-7+ years of marketing experience with demonstrated execution excellence and stra

Similar jobs

• Product Marketing Manager Payments & Messaging — Finastra · Atlanta | London
• Senior Product Marketing Manager - Payments — Billcom · United States
• Product Manager - B2B Payments — Mastercard · New York City, New York
• Product Manager, Payments — Wonderschool · San Francisco
• Product Manager, Payments — Moderntreasury · San Francisco
• Product Manager, Payments — Kalshi · New York Office
• Product Manager, Payments — Stripe · Remote
• Marketing Communications Specialist, Payments — Ncr · ATLANTA, GA