Marketing Ad Operations, Investor Relations (Remote)

About this role

Who We Are ( Mode.Inc )

Mode.Inc is the parent company of a portfolio of technology businesses, including Mode Mobile, the creator of EarnOS, a transformational software platform that turns ordinary smartphones into "EarnPhones". This innovation empowers users worldwide to monetize everyday mobile activities such as streaming, gaming, and shopping. We enable users to profit from their data and attention, rather than letting only tech giants benefit. What sets us apart is our inclusive approach: converting users into earners, facilitating over $150M in earnings and savings, and going a step further by turning earners into owners through stock ownership in Mode.Inc based on their usage. We have attracted over 40 million users across 170 countries.

Mode Mobile, Inc. Ranked Number 1 Fastest Growing Company in North America on the 2023 Deloitte Technology Fast 500.

For additional insights, check out information about our reward-based super app, Mode Earn App, which also powers the reward engine for our proprietary smartphone, Mode Earn Phone.

Our Team and Culture Drive Our Success

Our team is the heart of our culture. We value innovation, collaboration, and curiosity, with a passion for getting things done. We strive to hire and cultivate the best team members and foster a culture of open communication and transparency. We are driven and hard-working but also committed to having fun along the way. We allow OKRs to guide us, assume positive intent, sometimes agree to disagree and commit, honor our commitments, seek to accomplish more with less, and encourage everyone to speak up as our team owns our company’s success.

You can read more about our team and how we work here .

The Role

We are seeking a highly organized, detail-oriented, and proactive individual to manage communications and ad deliverables with our marketing partners. This role requires an individual who can efficiently coordinate marketing campaigns in line with our guidelines, route traffic creatives to the appropriate channels, manage marketing spend and agreements, and ensure seamless execution of digital advertising campaigns.

The ideal candidate should be capable of structuring new assets using provided images and copy, as well as creating and managing email campaigns within our designated emailing software. They will also be responsible for maintaining relationships with existing marketing partners while ensuring campaigns remain fresh, innovative, and aligned with company standards.

A strong preference will be given to candidates with experience in email marketing, proficiency in HTML, and graphic design capabilities. The successful candidate must be able to work in a fast-paced environment, manage multiple projects simultaneously, and maintain a high standard of accuracy, speed, and efficiency.

Who You Are and What You’ll Do

• Campaign Setup and Launch

• Develop and execute online advertising campaigns across multiple digital platforms, including display, social media, and email marketing.

• Utilize email marketing platforms such as Klaviyo and CleverTap to create, schedule, and optimize campaigns.

• Ensure campaigns align with brand messaging, company guidelines, and investor relations objectives.

• Ad Traffic Management

• Coordinate and traffic ad creatives to appropriate partners, ensuring timely and accurate delivery.

• Manage creative assets, including banners, landing pages, and email templates, to maintain brand consistency.

• Collaborate with internal and external stakeholders to ensure smooth execution of ad placements.

• Ensure all campaigns maintain a high standard of freshness, creativity, and brand alignment.

• Familiarity with DSPs and programmatic advertising platforms (The Trade Desk, StackAdapt, DV360, etc.) a plus

• Campaign Performance Monitoring

• Monitor and analyze key campaign performance metrics, including impressions, clicks, conversions, open rates, and ROI.

• Generate reports and insights to optimize campaign effectiveness and improve engagement.

• Identify underperforming campaigns and implement strategic adjustments to enhance performance.

• Maintain oversight of ad tracking dashboards to ensure accurate performance assessment.

• Technical Troubleshooting

• Identify and resolve technical issues related to ad serving, tracking, and reporting.

• Work closely with IT and development teams to implement necessary updates and fixes.

• Ensure seamless integration of marketing tools with CRM and analytics platforms.

• Compliance and Quality Assurance

• Ensure all ad creatives, email campaigns, and marketing materials comply with company policies, industry regulations, and legal standards.

• Conduct thorough quality checks to maintain high standards in design, messaging, and execution.

• Maintain detailed records of campaign approvals and compliance documentation.

What You Bring to the Team

• A bachelor's degree in marketing, communications, business, or a related field is preferred but not required.

• Minimum 2-4 years in digital marketing, email marketing, or advertising operations.

• Technical Skills:

• Proficiency in email marketing platforms (Klaviyo, CleverTap, Mailchimp, etc.).

• Working knowledge of HTML and CSS for email and landing page design. Experience with Webflow is strongly preferred.

• Experience with Google Analytics (Tagging), Facebook Business Manager, and ad tracking tools.

• Basic graphic design skills (Adobe Photoshop, Canva, or similar software).

• Familiarity with AI-assisted tools (e.g., ChatGPT, Claude, or similar) to generate, refine, and QA marketing creatives, email copy, and campaign variations.

• Ability to use AI to accelerate workflows such as copy iteration, subject line testing, reporting summaries, and campaign documentation while maintaining brand and compliance standards.

• Analytical Skills:

• Strong ability to interpret data and generate actionable insights.

• Experience with A/B testing and performance optimization.

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