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Manufacturing Training Specialist – Manufacturing Support

Amgen

Holly Springs, NC, USonsite

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About this role

Career Category Manufacturing Job Description HOW MIGHT YOU DEFY IMAGINATION?   You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience, and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role. 

Be part of Amgen's newest and most advanced drug substance manufacturing plant. When completed, the Amgen FleX Batch facility will combine the latest in disposable technologies with traditional stainless-steel equipment to allow for maximum flexibility in operations. The FleX Batch facility will not only feature the best in-class drug substance manufacturing technologies with embedded industry 4.0 capabilities, but it will also integrate sustainability innovations to reduce carbon and waste, as part of Amgen's plan to be a carbon-neutral company by 2027. 

Manufacturing Training Specialist – Manufacturing Support  

The Manufacturing Training Specialist 5 serves as a senior individual contributor within the Manufacturing Support organization, providing technical leadership and operational support to ensure safe, compliant, and efficient manufacturing training operations across the site , with clear accountability for manufacturing workforce readiness and startup readiness outcomes .  

Reporting to the Senior Manager of the MFG Support technical training team, this role serves as a site subject matter expert for manufacturing training processes, training effectiveness, and continuous improvement programs. The position requires significant floor presence and broad partnership with Manufacturing, Quality, Engineering, Supply Chain, HR, and Continuous Improvement teams to drive training readiness, operational performance, and quality improvement in a 24/7 manufacturing environment.  

Organizational Impact  

The Manufacturing Training Specialist 5 is a technical leader who strengthens manufacturing capability, enhances training effectiveness, and advances operational excellence across the organization. Through cross-functional collaboration, ownership   of qualification planning and execution, readiness metric governance , and leadership of training-related CAPAs and continuous improvement initiatives, this role directly supports   ANC-1 and ANC-2 startup readiness, operational readiness milestones, and   the delivery of high-quality medicines to patients.  

Key Responsibilities  

Training and Capability Development  

• Develop and execute the manufacturing training strategy for ANC-1 and ANC-2, ensuring alignment with business   objectives , operational readiness requirements, compliance expectations, and workforce capability needs.  

• Create, implement, and continuously mature the Training Assignment Portfolio (TAP) for ANC-1 and ANC-2 to   establish   role-based qualification pathways,   own qualification planning and execution,   improve training effectiveness, and support sustainable operational performance.  

• Develop and   maintain   training   and workforce   readiness governance tools, metrics, and reporting processes to   monitor   training compliance, qualification status,   staffing readiness, procedural readiness, and overall manufacturing startup   readiness.  

• Identify   readiness risks and gaps through metric review, stakeholder input, and floor engagement, then drive mitigation actions to protect operational readiness milestones, engineering runs, validation execution, and startup commitments.  

• Escalate and resolve issues when training, qualification, staffing, procedures, or other manufacturing readiness deliverables threaten startup milestones or operational readiness commitments.  

• Strengthen alignment between hiring plans, qualification plans, readiness milestones, engineering runs, and validation execution to ensure the manufacturing workforce is prepared to support ANC-2 startup and routine operations.  

• Lead Manufacturing Fundamentals Training programs to support onboarding and qualification of new hires within the ANC-1 and ANC-2 organizations, ensuring consistent foundational knowledge and accelerated readiness.  

• Serve as the training lead for the 2027 Learning Management System (LMS) migration, partnering with cross-functional stakeholders to support planning, implementation, change management, training impact assessments, and successful adoption of the new platform.  

• Lead training improvement initiatives across manufacturing operations.  

• Own and implement training-related corrective and preventive actions (CAPAs), ensuring   timely   execution, effectiveness monitoring, and sustained compliance.  

• Assess training effectiveness and   identify   opportunities to strengthen workforce capability, procedural adherence, and operational performance.  

• Develop and deliver technical training programs, including the Wake Tech Customized Training Program, to improve employee knowledge, capability, and performance.  

• Coach manufacturing personnel and frontline leaders on GMP compliance, operational excellence practices, and manufacturing best practices.  

• Partner with Manufacturing, Quality, Engineering, and Continuous Improvement teams to   establish   and maintain training curricula that support process changes, operational excellence initiatives, and inspection readiness.

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Manufacturing Floor Leadership  

• Maintain a strong presence on the manufacturing floor to provide   training   support, coaching, and   technical   assistance   to frontline teams and leaders.  

• Serve as a subject matter expert for LMS and training-related processes in manufacturing.  

• Partner with operations teams to   identify   and implement   training   improvements that enhance safe

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