Manager, Software Engineering

About this role

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Job Description: PayPal, Inc. seeks Manager, Software Engineering in San Jose, CA

Job Duties: Manage multiple concurrent projects through direct reports and, where needed, directly oversee individual software development initiatives. Ensure project delivery through effective oversight of resources, cost, methods, and staffing. Guide the team in building robust, scalable automated testing frameworks tailored for new AI-based products, ensuring end-to-end coverage and efficiency in quality validation. Identify and implement continuous improvements to streamline PayPal’s product development and testing lifecycle, enhancing productivity and reducing time-to-market. Lead and inspire a high-performing team of test engineers. Foster a collaborative, inclusive, and innovative work environment that supports professional growth and technical excellence. Ensure the reliability, performance, and functional accuracy of PayPal’s products through rigorous testing strategies, validation processes, and test automation. Oversee the planning, execution, and successful delivery of testing initiatives. Ensure alignment with defined quality standards, regulatory requirements, and delivery timelines. Work closely with engineering teams, product managers, and business stakeholders to align testing strategies with product goals and roadmap priorities. Demonstrate strong analytical thinking and perseverance in addressing complex, ambiguous technical challenges. Guide the team through problem resolution with a focus on long-term solutions. Lead efforts to resolve highly complex or unique technical scenarios. Contribute to the development of future concepts, products, and technologies that have significant business impact. Lead a team of up to 12 team members including Sr. Software Engineers and Software Engineers. Partial telecommuting permitted from within a commutable distance.

Minimum Requirements: Master’s degree, or foreign equivalent, in Computer Science, Software Engineering, or a closely related field, plus five years of experience in the job offered or a related occupation. Employer will accept a Bachelor’s degree, or foreign equivalent, in Computer Science, Information Systems, or a closely related field plus eight years of progressively responsible experience in the job offered or a related occupation. 

Special Skill Requirements:

1. Experience designing, developing, and maintaining enterprise-scale software test automation frameworks using Object-Oriented Design, Java and Javascript/Typescript (5 years) 2. Experience leading end-to-end quality engineering and certification efforts for large-scale, customer-facing and backend distributed systems. (5 years) 3. Experience building and scaling UI and API automation frameworks using Playwright (5 Years) 4. Experience defining and executing test strategies, test plans, and test cases across functional, integration, and end-to-end testing layers. (5 Years) 5. Experience leveraging AI/GenAI (GPT, Claude, Gemini) to automate test case generation, test data generation, and defect analysis (1 Year) 6. Experience developing and maintaining CI/CD pipelines using Jenkins and Harness to enable continuous testing and reporting (5 Years) 7. Experience collaborating with product, engineering, and cross-functional teams to define test strategies and release readiness (5 Years) 8. Experience testing and validating RESTful APIs and microservices architectures using Postman, Rest-Assured, and CA DevTest (5 Years) 9. Experience working with relational databases and validating data integrity across application and backend layers. (5 Years) 10. Experience defining coding standards, automation best practices, and conducting code reviews to improve quality and maintainability (5 year

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