Manager, SMB Account Management

About this role

Procore is looking for a driven Manager, SMB Account Management to join our Sales team. As we go to market with new products, you’ll develop, mentor, and lead a team of Install Base Account Managers focused on performing inside sales, technical demonstrations, and supporting deals to close with our existing clients. You'll drive a high-performance, high-accountability culture to meet and exceed sales goals and continue to grow our current customer base through upgrade and cross-sell opportunities.

This position will report to the Director, Install Base, SMB and has the opportunity to work in our Tampa, FL or Austin, TX office. We're looking for candidates to join us immediately.

What you’ll do: • Lead a team of Install Base Account Managers to work with Procore’s customer base to renew and expand through upgrades and cross-selling new products

• Work closely with the Customer Success Management team to ensure alignment and client success

• Attract, hire, and retain high-performing Account Managers by driving a performance culture within the team

• Provide training and support to the team to better understand the role, Procore’s products (industry, market, proposition), and best practices for inside sales

• Regularly conduct calls, presentations, pipeline, and deal reviews with Account Managers

• Help reps win deals via virtual presentations, negotiations, and deal strategy

• Work closely with sales leadership and reps to ensure lead quality, quantity, and proper follow-up

• Provide detailed analysis and reporting on the team’s performance as well as accurate forecasts to sales leadership based on individual performance and historical trends

• Identify and implement process improvements to drive efficiency and productivity

What we’re looking for: • Bachelor’s degree or relevant work experience

• 3+ years in quota-carrying software sales (preferably in a SaaS environment); 2+ years of management experience in a sales environment or demonstrated leadership skills in a previous role strongly preferred

• Track record in hiring, developing, and promoting inside sales representatives

• Proven experience selling via product demonstrations, email, and social selling

• Experience using and implementing a sales methodology and demonstrated experience with Salesforce

• Consistent track record of 100%+ quota achievement as an individual contributor

• Excellent interpersonal, oral, and written communication skills

Additional Information

Base Pay Range: 117,504.00 - 161,568.00 USD Annual On Target Earning Range: 195,840.00 - 269,280.00 USD Annual This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

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