Manager, Sales Development

About this role

Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information.

Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at www.kapitus.com/careers All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process.

Candidates with additional questions or concerns regarding any recruiting communications or Kapitus’ recruiting process in general should email recruiting@kapitus.com

The Manager, Sales Development – Direct Sales is a key leadership role within the Direct Sales Organization. They will manage an internal Sales Team of SDR2s and oversee all monthly conversion metrics, including Volume (On B/S & Third Party), Gross Commission, Approval %, and Closing %. The Manager I works directly with the SVP of Direct Sales, the SVP of Marketing, and the Sales Development Manager of SDR1s. Their team is solely responsible for hitting all marketing targets set forth by the Marketing and Finance departments on a monthly basis.

The Manager is responsible for managing the sales pipeline, originating and funding new business, and providing weekly and monthly updates to the SVP of Direct Sales and the SVP of Marketing.

What You Will Do:

• Work closely with all SDR2 direct reports, assigning and reviewing approvals, managing their sales pipeline, and ensuring all deals are closed in a compliant and efficient manner

• Attend weekly calls with the Marketing team, Product team, and Sales Ops team

• Track and manage a sales pipeline of all Aged and Reworked Accounts & Marketing opportunities that Direct Sales currently owns

• Have a full understanding of the Direct Sales Marketplace and our full product suite

• Ability to convert new business at set percentage aligned with Direct Sales expectations

• Work closely with SDR2’s and Marketing Team to provide them product knowledge, marketing and sales support resources, and partnership updates they need to be aware of

• Act as a liaison between the Sales and Product team to enable any technological advancements that would best suit the team

• Strategize and implement new methods to grow accounts and resolve reoccurring issues

• Inspire and create a motivating environment through coaching, mentoring, and enablement

• Provide opportunities to participate in both formal and informal developmental activities

• Work with senior leaders and department head, set expectations for all team members and hold employees accountable for results

• Lead hiring, performance management, compensation, and evaluation of team members

• Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs

• Other tasks and duties, as required by management

What We’re Looking For:

• Bachelor’s degree and/or comparable experience preferred

• 2+ years of B2B sales experience, ideally in Payment Processing, Financial Services, and/or Consultative Sales with a history of success

• 2+ years of management experience, ideally in B2B sales

• Excellent verbal, written, and interpersonal communication skills

• Excellent analytical, presentation, and phone skills

• Experience with contract/partnership negotiations is a plus

• Proven success in meeting and exceeding sales goals

• Communicate decisions effectively in both verbal and written communication

• Team player with a strong sense of accountability

• Experience achieving metric and quality performance

• Self-starter with ability to multi-task in a fast-paced environment

• Excellent negotiation and business development skills

• Extensive industry knowledge on pricing, equipment, and/or gateways

• Efficient planning, organization and time management skills

• Goal oriented leader with a proactive approach in developing relationships with merchants and ISO partners

• Proficient in Microsoft Excel, Word, PowerPoint and Outlook and CRM

• Smart, hard-working individual who wants to be an integral part of a growing channel

• Effective at written and verbal communication

• Experience with administrative tasks

• Strong professionalism and adaptability

Kapitus Total Rewards Package Includes:

• Competitive Base Salary of $100,000 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience.

• Incentive Commission Compensation Plan – earned monthly

• Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life.

• Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses.

• Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being.

• 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.

• Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disabil

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