Manager, Professional Education Programs

About this role

Patients are at the heart of everything we do. As part of our Medical Affairs team, you’ll foster internal and external collaboration to generate and disseminate evidence-based clinical practices to help impact patient lives and advance the quality of care. Your scientific curiosity and passion for patients will help us grow our reach and develop innovative solutions for people fighting cardiovascular disease.

Dedicated to innovation, our Surgical business unit is focused on identifying and solving critical, unmet needs in cardiac surgery. In understanding the challenges of open-heart surgery, we partner with surgical teams to deliver modern technologies intended to enhance patients’ quality of life and expand their potential treatment opportunities. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

The Manager, Professional Education Programs – Surgical Medical Affairs will partner with all levels of Professional Education staff and other related functions across Edwards to develop and lead the execution of educational programs for health care providers and internal product trainings.

How you will make an impact: • Develop high quality educational slide decks for HCP-facing programs, internal trainings, symposia and speaker-led sessions. Transform rough content, scientific materials and field inputs into visually clear and professionally polished presentations. Ensure consistency in formatting, branding, structure and storytelling across all educational materials. Edit, refine and update existing slide libraries to maintain accuracy, alignment to product messaging and stylistic coherence.

• Conduct Google image searches to identify appropriate, rights-appropriate visuals for program materials. Perform literature and publication searches to support content accuracy, incorporate current clinical data, and ensure evidence-based messaging. Track, archive and properly cite all images, publications, and reference materials used in educational content.

• Ensure proper citation of scientific materials, figures and published data according to internal and regulatory standards. Prepare content for submission through legal, regulatory, and medical review processes in collaboration with cross-functional partners, utilizing the Vault PromoMats system. Maintain version control and documentation for all content updates.

• Partner with field teams, marketing, scientific communications, internal professional Education teams, and program owners to gather content inputs and translate them into polished deliverables. Support speaker-led programs by preparing presentation materials, aligning formatting across faculty decks and ensuring scientific accuracy.

• Assist in preparing collateral such as program agendas, social posts, email campaigns, training visuals, event-specific content pieces and re-cap materials. Contribute to metrics reporting by creating clear, well-designed visuals and summaries when needed. Help ensure all content assets are uploaded, organized and tagged appropriately in internal systems and SharePoint locations.

• Subject Matter Expert for areas of responsibility in both product/program expertise and procedural knowledge.

• Engage KOLs to develop strategically aligned messages on EW programs.

• Create and manage all product and/or program related training documents and educational tools from program planning to execution.

• Develop tactics (e.g., virtual symposiums, digital app) for local/region size and scope that support the strategy and access new training methodologies as incorporated into product launches as appropriate.

• Develop the strategy for the effective launch, management and execution of existing programs, related trainings and projects intended to maximize product/procedural outcomes.

• Manage relationships with multiple vendors.

• Measure effectiveness of educational tools, resources and programs through post-meeting survey instruments, PSR, clinical field feedback and KOL review and develop plan to address concerns.

• Drive process improvement for operational efficiency. Measure effectiveness of training efforts.

What you will need (Required): • Bachelor's Degree or Equivalent in relevant field, 8 years’ experience of previously related work experience working in sales, marketing, or healthcare industry or equivalent work experience based on Edwards criteria

What else we look for (Preferred): • Education, sales or marketing work experience with HCPs

• Prior experience in medical device/cardiac space

• Legal, regulatory and medical review process and system experience

• Proven expertise in MS Office Suite, Adobe Acrobat

• Good organizational and project management skills

• Good people skills, customer-oriented

• Excellent written and verbal communication skills and interpersonal relationship skills

• Clear, concise and professional in communication

• Good problem-solving, critical thinking, and investigative skills

• Solid knowledge and understanding of policies, procedures, and guidelines relevant to strategic event planning

• Solid knowledge of regulatory and AdvaMed requirements

• Strict attention to detail

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California (CA), the base pay range for this position is $121,000 to $171,000 (highly experienced).

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience).   Applications will be accepted while this position is posted on our Careers website.   

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

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