Manager, P2M Transformation - Merch Planning & Inventory Optimization PMO

About this role

About the Role Gap Inc. has embarked on an enterprise-wide Product to Market (P2M) Transformation — IndigoX — to reimagine our product engine operating model, strengthen end-to-end capabilities, and accelerate speed, creativity, and resilience across all brands. The Merchandise Planning & Inventory Optimization (MP&IO) pillar within IndigoX is focused on modernizing how Gap Inc. plans, buys, and allocates inventory — building smarter, more connected planning capabilities that link consumer demand signals to product investment decisions, reduce markdown exposure, and improve performance across channels.

The Manager, P2M Transformation – Merch Planning & Inventory Optimization will serve as a critical activation partner for the MP&IO work stream, responsible for program delivery, stakeholder engagement, and business value tracking across planning, buying, and inventory management initiatives. This role sits at the intersection of strategy and execution — requiring someone who can manage program complexity with precision while bringing new thinking and an AI-native mindset to how the work gets done.

This individual will report into the Director, P2M Transformation. What You'll Do • Lead program management for MP&IO work stream initiatives, maintaining structured milestone tracking, cross-functional accountability, and risk resolution across planning, buying, and inventory teams.

• Support the design and activation of future-state planning capabilities — partnering with business and technology stakeholders to move from strategy to operational reality.

• Maintain rigorous governance across MP&IO workstreams, ensuring clear and timely visibility into program health, risks, and decisions for leadership and cross-functional partners.

• Track and quantify business value delivered by MP&IO initiatives — translating program milestones into financial and operational outcomes that resonate with leadership and finance audiences.

• Identify and manage interdependencies between MP&IO and adjacent IndigoX pillars, ensuring cross-pillar coordination on sequencing, data flows, and shared capabilities.

• Champion an AI-native approach to program operations and planning work — actively experimenting with generative AI and intelligent tools to improve how the team delivers insights, reporting, and communications.

• Develop leadership communications — from working-team updates to executive materials — that translate complex planning and operational dynamics into clear, audience-appropriate narratives.

• Partner with change management to design and execute adoption strategies that embed new planning capabilities and ways of working across brand, channel, and functional teams.

• Bring new methods, frameworks, and ways of thinking to the MP&IO program — drawing from diverse experience to challenge existing approaches and improve how transformation is delivered.

Who You Are • 5–7 years of professional experience; we welcome candidates from consulting, finance, consumer goods, apparel, retail, technology, or any industry where strong analytical thinking, structured problem-solving, and complex program management are fundamental to the work.

• Demonstrated experience managing complex, cross-functional programs — able to bring structure, clarity, and accountability to large, ambiguous initiatives.

• A native AI mindset — you don't wait to be told to use AI; you actively explore how generative AI and intelligent tools can change the way you and your team think, work, and deliver.

• Strong analytical capabilities — able to synthesize complex information, identify structural issues, and translate findings into clear, actionable insights for business and executive audiences.

• Skilled stakeholder manager — experienced building trust and working effectively across senior leaders and cross-functional partners to influence decisions and drive alignment.

• Ability to develop clear, compelling communications and presentations that translate complex dynamics into leadership-ready narratives, calibrated for different audiences.

• A genuine drive to bring new ideas and external perspective into the organization — not just executing transformation plans, but improving how transformation itself is done.

• Resilient and adaptable — able to operate with clarity in ambiguous environments, manage competing priorities, and maintain momentum in a fast-moving program.

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