Manager, Office of the Chief Information Security Officer (OCISO)

About this role

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Job Category Enterprise Technology & Infrastructure Job Details

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Location: New York, NY

The Experience As a Manager, Office of the CISO, you serve as a trusted security, compliance, privacy, and risk advisor to Salesforce's largest and most strategic customers. You partner closely with customers, Sales, Customer Success, Legal, Product, Engineering, and Security teams to resolve complex security and regulatory questions — with particular focus on customers in regulated industries such as Financial Services. This role sits within the Office of the CISO (OCISO), Salesforce's customer-facing security advisory team, and helps ensure security and compliance are enablers of adoption, not barriers to it.

What You'll Actually Be Doing • Serve as a trusted security advisor to customer CISOs, CIOs, security executives, and risk leaders, leading complex security, compliance, and risk reviews for strategic accounts across AMER and LACA. • Present Salesforce's security architecture, controls, and compliance posture during executive briefings, workshops, and conferences, and lead strategic discussions on cloud security, identity and access management, data protection, and AI security risk. • Partner with Legal and Privacy teams on security and privacy contractual requirements, and guide Sales, Solution Engineering, and Customer Success on questionnaires, audits, and escalations. • Develop customer-facing security documentation and enablement materials, and synthesize customer feedback into recommendations for Product, Engineering, and Security teams.

You're Our Person If... • You have 8+ years of experience in cybersecurity, cloud security, security architecture, risk management, or compliance within a global enterprise or cloud/SaaS environment. • You have significant experience working directly with enterprise customers on complex security, compliance, privacy, or risk matters, including presenting to CISOs, CIOs, and other executives. • You have strong knowledge of cloud and SaaS security architecture, identity and access management, data protection, and major frameworks such as SOC 1/2, ISO 27001 (International Organization for Standardization), NIST (National Institute of Standards and Technology), and PCI DSS (Payment Card Industry Data Security Standard). • You can translate complex technical and regulatory topics into clear, actionable guidance for both technical and executive audiences, and you navigate matrixed global organizations effectively.

Even Better If... • You have experience supporting customers in regulated industries such as Financial Services, Banking, Insurance, Healthcare, or Public Sector. • You've worked within a Business Information Security Office, Office of the CISO, Customer Trust, or similar customer-facing security organization. • You have experience with security architecture reviews, customer audits, contractual security negotiations, or enterprise risk assessments. • You hold a relevant industry certification such as CISSP (Certified Information Systems Security Professional), CCSP (Certified Cloud Security Professional), CISM (Certified Information Security Manager), or an equivalent cloud/security credential.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI agents accelerate your impact so you can   do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hir

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