Manager of System Reliability and Resiliency Planning (Hybrid Schedule)

About this role

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.).  Applicants requiring visa sponsorship to start employment with Eversource will not be considered. The System Reliability and Resiliency Planning Manager provides strategic direction and leadership for continuous System performance, including developing and deploying tools and analytics that support Eversource’s goal of providing exceptional customer service. The Manager will lead a multi-faceted team to optimize distribution reliability investments across the Company’s footprint using historical and predictive analytics. The Manager will also lead assessment of distribution resiliency needs across the system and develop targeted, granular plans and programs to harden the system and reduce customer interruptions, interruption minutes, equipment damage and restoration costs during major and catastrophic storms, as well as during other man-made and natural major events that could disrupt electrical distribution service.

The Manager will drive fundamental changes in the way we study and assess distribution reliability and resiliency needs, the way we develop and deploy solutions for resiliency improvement, and how we apply equipment and technology to ensure service continuity during major events. The Manager will lead the team to develop best-in-class analytics and tools to identify system deficiencies, improve system design, efficiently deploy equipment, optimize spending, reduce equipment, operation and customer costs, and develop and report metrics, scorecards and performance incentive mechanisms (PIMs).

The Manager takes a leadership role in development of the Company’s Resilience metrics and driving the necessary regulatory changes for adoption in regulatory rate case proceedings. This position is key to Eversource’s system resiliency improvement strategy in all states, to build a dedicated, responsive organization to support the scope of activities needed to meet state and customer expectations for resiliency in the 21st century, including: developing models for existing and future infrastructure; performing simulations and analyses to identify deficiencies in system design and root causes of customer outages and equipment failures; applying industry best practices in developing mitigation measures to resolve perceived resiliency issues; and assessing benefits and costs of mitigation measures and programs. The Manager is expected to take an active role in developing and implementing Circuit Planning procedures and methods, working closely with the Directors and Managers of Distribution System Planning and Integrated Energy Planning to understand and harmonize system expansion needs for capacity, reliability, voltage, DER integration, and electrification needs. The Manager will lead assessment of the impacts of climate change on the system and work with other teams to develop climate mitigation and adaptation plans and strategies.

The Manager of System Reliability and Resiliency Planning reports to the Vice President of Distribution System Planning and works closely with the Directors and other Managers in Distribution System Planning, as well as Directors and Managers in Distribution Engineering, Asset Management, Transmission System Planning, Grid Modernization and System Operations across all three states. The position interacts with many departments and processes inside and outside the Engineering organization, including DER Planning, Modeling, GIS and Mapping, Vegetation Management, IT, Rates and Revenue, Regulatory and Policy, Siting and Permitting and others to derive input, consolidate support, and provide key deliverables.

The role requires active leadership in ongoing Regulatory proceedings, including rate cases – to drive changes necessary for successful implementation of the reliability and resilience plans and programs to enable the Company to meet and exceed reliability and resiliency goals and the obligation for safe, reliable service to our customers. A key functions of this role is to ensure that the Company meets its Performance-based Regulation (PBR) and service quality (SQ) metrics and objectives to avoid penalties and successfully meet reliability and resilience obligations.

Essential Functions: • Leads the team to develop analytics and tools to identify system deficiencies, improve system design, reduce customer impacts, and costs. • Leads development of new resiliency and reliability planning methods and the application of equipment, new technologies and innovative solutions including, but not limited to smart control and communication devices, aerial and spacer cables, upgraded poles, crossarms and hardware, enhanced tree trimming and vegetation management, targeted undergrounding, battery storage and other DER application, and other improvement measures. • Leads the transition to analysis-based system resiliency planning using historical data, system models and predictive analytics to quantify costs and benefits of resiliency measures and justify prudent application. • Leads development of new data driven resiliency metrics adopting industry best practices and drives necessary regulatory changes to ensure successful implementation in applicable regulatory proceedings. • Leads development of strategic and tactical measures to meet PBR requirements and service quality objectives to avoid penalties. • Leads development and deployment of tools and analytics to improve storm response and reduce storm costs. • Leads climate vulnerability assessment studies and development of climate adaptation and mitigation plans and strategies. • Works with Corporate Performance Management to develop and report service quality metrics. • Leads the team and development of the System Resiliency Program, processes and tools will require dynamic leadership to ensure the chosen framework reflects industry best practices. • Oversees, coordinates and facilitates all benc

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