Manager of Health at Home Inpatient

About this role

VCU Health is seeking an authentic, passionate and inspiring nurse Manager to help lead our virtually enabled Hospital-at-Home (HaH) program. Housed in the health system’s Continuum Integration Center (CIC) in north Richmond, this exciting opportunity offers innovation, professional growth, and opportunity to be a part of an already incredible team. HaH care is delivered via a mix of in-person nursing and paramedic visits, virtual nursing and vital sign monitoring, and telehealth physician visits. The nurse Manager supervises staff whose roles are in the home (visiting RNs), in VCU Medical Center (patient acquisition RNs), and in the CIC command center environment (monitoring RNs). The nurse Manager position supports the continued growth and development of a robust VCU Health at Home strategy, and reports directly to the Nursing Director, VCU Health at Home | Continuum Integration | Senior Services. Hospital-at-Home programs are gaining momentum nationwide, because of the benefits for patients and health systems, including increased patient satisfaction, improved patient outcomes, better performance on value-based metrics and relieving facility capacity constraints. The focus of the position: VCU Health at Home – Inpatient nurse Manager oversees the 24/7 Hospital at Home “virtual unit” - which includes hiring, training, managing multi-disciplinary team members, creating and implementing business strategies, and implementing nursing practice tools and digital health resources to support a care delivery system that produces quality care including decanting VCUMC low acuity patients to create high acuity capacity as well as readmission avoidance. The role collaborates closely with Nursing Director to align clinical operations with organizational goals, optimize operations and workflows, drive quality and safety initiatives, and enhance both patient experience and team member engagement to achieve high-performance programs delivering quality outcomes in this specialized patient population. The nurse Manager oversees all daily operations, staffing, technology, and regulatory compliance across assigned inpatient programs and serves as a primary liaison and information resource for the service unit while overseeing the provision of therapeutic care in a holistic and evidence-based environment which consistently supports VCU Health System's mission and strategic plans. Highly motivated self-starters should apply today!

The Manager VCU Health at Home provides oversight and management to inpatient and/or outpatient programs within the Continuum Integration Center (CIC), including hiring, training, daily operations, staffing, technology, and regulatory compliance to support high‑quality care, readmission avoidance, ED decompression, and hospital throughput. The role partners closely with department leadership to align operations with organizational goals, optimize workflows, and drive quality, safety, patient experience, and team engagement. This leader serves as the primary liaison for assigned programs and ensures holistic, evidence‑based care consistent with VCU Health’s mission.

Essential Job Statements Leadership -   Functions   as the primary clinical administrative leader for   assigned CIC units or program s   serving   as a shared service supporting all VCUHS hospitals   (including   CHoR ) ,   and   f unctions as a key CIC leadership team member to accomplish goals and objectives of the   CIC   and the organization, upholding quality management, patient care, and departmental standards ; assists in developing policies, procedures, and standards that reflect evidence ‑ based practice .  

Management   –   Leads   team(s)   with superior interpersonal and communication skills sufficient to effectively create relationships to support a healing environment with patients, families, staff,   provider s, and administrative personnel including senior management in both written and verbal communication; c ontinually demonstrates and supports a Professional Practice model that allows nurses to work in collaboration with interdisciplinary partners to achieve high quality patient outcomes .  

Human Resources   –   Holds   responsibility   for   the recruitment and retention of qualified staff and to ensure appropriate orientation, education, and continuing professional development of personnel through mutual   goal setting and performance evaluation ;   coaches and counsels to correct identified performance deficiencies .  

Operations - Responsible for the coordination, organization and delegation of operational aspects of the CIC’s practices/programs to ensure effective, efficient delivery of services;   provides oversight and supervision to the overall practice environment assisting all other disciplines and directing clinical/administrative activity   and   serves as part of nursing on-call coverage .  

Budget and   F inance   -   Responsible for budgetary oversight, and along with staff involvement, accountable to the organization for maintaining a   cost-effective   unit /program ; monitors utilization of equipment and supplies and prioritizes budget requests to ensure safe   patient   care and optimal utilization of resources .  

Performance Improvement   –   Leads and p articipate s   in   performance improvement activities to improve quality of nursing care, promote patient outcomes and provide a cost-effective environment for patient care ; works closely with staff and peers to identify opportunities to improve   patient   care   and resolves patient care issues as identified .  

Care   Experience -   Creates a caring and compassionate patient focused experience by building healing relationships with patients, families, and colleagues, and serves as the departmental role model in all aspects of patient and   home / post-acute / continuum/ digital   care ; demonstrates and promotes a high regard for the dignity, respect and safety of all patients, family members,   providers   and pers

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