Manager, Information Security Engineering

About this role

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We are looking for a Manager of IT Security Engineering to join our team. This is a Remote within the United States (with a hybrid preference for San Jose, CA) role,reporting to the Director- Zscaler on Zscaler in the IT Infrastructure department. We are seeking a hands-on Manager of IT Security Engineering to lead the team responsible for securing our global enterprise using Zscaler’s own security products.

In this role, you will own delivery of our internal security stack, drive our Zscaler on Zscaler Customer Zero program by deploying products internally ahead of market release, and lead company-wide security initiatives. Remaining technically deep, you will roll up your sleeves alongside your engineers, serve as the internal subject matter expert on Zero Trust deployment architecture, policy design, and rollout strategy, and mentor a high-performing engineering team.

What you’ll do (Role Expectations)

• Lead, mentor, and grow a small team of IT Security Engineers, remaining actively technical by reviewing configurations, collaborating on troubleshooting, and directly driving deployment projects

• Drive Customer Zero initiatives, deploying our internal security platforms ahead of market release, coordinating direct feedback with product and engineering, and guiding internal adoption of new Zero Trust capabilities

• Manage company-wide, cross-functional security projects and system deployments from inception to execution, aligning with IT, networking, endpoint, and application groups to guarantee seamless integration

• Establish, deploy, and continuously monitor enterprise-grade IT security standards across networks, endpoints, applications, and cloud environments, including Zero Trust frameworks and proactive threat mitigation

• Contribute to Zero Trust design and implementation, managing policy optimization, access control, SSL decryption, segmentation, and secure connectivity while overseeing corporate IT security operations

Who You Are (Success Profile)

• You thrive in ambiguity, navigating dynamic environments with ease and seeing unstructured challenges as opportunities to build meaningful solutions.

• You act like an owner, bringing passion, integrity, and a strong bias for action to every project while balancing high-level strategy with hands-on execution.

• You are customer-obsessed, anchoring your decisions in solving real-world challenges and advocating for the needs of internal and external stakeholders.

• You are driven by innovation, leveraging deep curiosity and technical expertise to solve complex security problems in a scalable manner.

• You think at scale, connecting day-to-day security engineering with the broader organizational mission to build sustainable, long-term enterprise systems.

What We’re Looking for (Minimum Qualifications)

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving

• 7+ years of experience in IT security engineering or a related field, including 2+ years of prior experience managing technical teams

• Experience with Zero Trust solutions and technologies, including identity verification, role-based access control, network segmentation, and posture checking

• Deep understanding of cloud architecture and cloud security challenges and solutions, along with strong fundamentals in operating systems (Windows, macOS, Linux), networking, access control, and authentication

• Track record of leading cross-functional initiatives and driving technology rollouts across a large organization

• Strong written and verbal communication skills, including the ability to translate technical work into customer- or executive-facing narratives, with U.S. citizenship required due to customer compliance requirements

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on Zscaler experience with platforms such as Zscaler Internet Access, Zscaler Private Access, Zscaler Digital Experience, and Zero Trust Branch

• Experience with security appliances and applications, primarily hands-on configuration of SSL/TLS inspection, content filtering, firewall rules, DLP, vulnerability and threat detection, endpoint security, and access management

• Network troubleshooting experience, including familiarity with tools such as ping, traceroute, MTR, and network protocol analyzers like tcpdump and Wireshark

#LI-YC2 #LI-Remote Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on

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