Manager, Deal Desk (Remote)

About this role

Who we are:

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram .

Who you are:

We are are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Manager, Deal Desk who will lead Geotab's Deal Desk pillar and be accountable for the commercial deal review and pricing execution function across the reseller and direct customer portfolio. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Manager, Deal Desk your key area of responsibility will be overseeing a team of deal desk professionals responsible for reviewing and approving non-standard pricing requests, reseller RFPs, credit requests, and commercial agreement structuring, ensuring the deal desk operates with clear SLAs, consistent pricing governance, and a strong commercial framework that supports sales velocity while protecting margin. You will need to work closely with Sales, Revenue Operations, Legal, and Finance. To be successful in this role you will be a strategic thinker with strong commercial acumen and an entrepreneurial mindset.

How you'll make an impact:

• Deal Desk Leadership & Governance: Provide strategic oversight and decision-making authority for non-standard pricing requests across global regions, complex reseller RFPs requiring custom pricing strategies, and reseller credit requests and terms proposed in agreements or pricing amendments. Define and enforce deal desk SLAs, triage standards, and approval thresholds to ensure consistent, timely resolution of all inbound requests. Serve as the primary escalation point for complex commercial scenarios requiring senior-level judgment. Establish and maintain a deal desk approval framework that enables appropriate delegation to team members while preserving commercial controls.

• Commercial Execution: Lead commercial negotiations with Sales, Resellers, and direct customers to finalize non-standard pricing agreements, amendments, and deal structures. Administer and govern commercial pricing in DealHub CPQ, including playbook design, approval workflow configuration, and quoting rule management. Collaborate with Revenue Operations to ensure deal structures are operationally executable and compliant with established commercial policies. Partner with Finance and Legal on deal terms that carry contractual or margin risk.

• People Leadership: Oversee the activities, development and performance of direct reports across the Deal Desk pillar. Provide direction, coaching and mentorship to the team. Engage in the development of the team by coaching, providing feedback, identifying areas of growth and training opportunities. Collaborate and support employees during the performance management process, meeting KPAs and career development planning. Support Geotab global strategic initiatives. Manage team budget and headcount within approved parameters, contributing to annual planning and resource allocation for the Deal Desk pillar.

What you'll bring to the role:

• 5 - 8 years of required previous experience in a deal desk, commercial pricing, or similar commercial role in a B2B SaaS or technology environment.

• 1 - 3 years of required supervisory experience managing a deal desk, pricing, or commercial operations team, with demonstrated ability to coach and hold a team accountable to SLAs.

• Strong commercial acumen with demonstrated experience negotiating pricing and structuring complex deals.

• Deep understanding of deal desk operations including approval frameworks, SLA management, and commercial risk assessment.

• Experience with CPQ or deal management platforms; DealHub experience valued.

• Experience designing and implementing deal desk intake processes, approval workflows, and escalation frameworks.

• Strong project management skills with the ability to manage high-volume queues alongside strategic initiatives simultaneously.

• Excellent verbal and written communication and negotiation skills.

• Strategic mindset with a keen sense of commercial priorities and the ability to make sound decisions under time pressure.

• Strong cross-functional collaboration skills across Sales, Revenue Operations, Finance, and Legal.

• Entrepreneurial mindset and comfortable in a flat organization.

• Comfort working with data and analytical tools to inform deal desk decisions; ability to build and interpret reports, dashboards, and commercial performance metrics using spreadsheet tools or BI platforms.

If you got this far, we hope you're feeling exci

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