Manager, DashMart Fulfillment Services - Strategy & Operations

About this role

About the Team

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMarts are our first-party offering designed to provide on-demand deliveries through a new type of convenience. Inside DashMarts we sell household essentials, groceries, brand-name favorites, local favorites and so much more! We have sites all over the country and are growing our geographic footprint, fulfillment services we offer and scaling our existing sites today!

About the Role

DashMart Fulfillment Services (DFS) transforms DashMart from a standalone retailer into the fulfillment platform powering e-commerce on and off DoorDash. DFS enables traditional grocers to accelerate toward best-in-class quality and economics while giving consumers faster, higher-quality delivery from the brands and selection they already trust. As a Manager on our Logistics team, you will own all cost and fulfillment metrics that impact how we manage our business. You will own reporting on weekly metrics, driving operational improvements to identify efficiencies, improve how our dasher operates and so much more! You will work directly with finance, product, engineering and local operations.

You will report to a Senior Manager within our Central Strategy & Operations team. This is a non-technical role and sits under our Strategy & Operations job family, under the office of the COO. We operate in a hybrid model - you will spend some time in your home office, in person via offsites and testing products in the field - across DashMarts and third-party stores.

You’re excited about this opportunity because you will…

• Operate. You will understand the forecast systems that power our business inside and out — serving as the DRI fulfillment cost and efficiency metrics.

• Experiment. You will identify forecast variance drivers, develop hypotheses, and test model and product changes in partnership with Product, Engineering, and Data Science — including leveraging AI-enabled forecasting tools.

• Scale. You’ll transform analytical insights into operational experiments that create measurable and scalable improvements in forecast precision.

• Build. You’ll do whatever it takes to launch and maintain forecasting enhancements — from writing complex SQL queries to drafting product requirements and supporting GTM efforts.

• Analyze. You’ll assess the operational and financial impacts of operational experiments, model tradeoffs, and iterate based on data.

• Lead and collaborate. You’ll influence a cross-functional team, including local operations, engineering, product, and data science, driving alignment on roadmap priorities.

We’re excited about you because…

• You’re analytical and a tool builder. You have a strong analytical background, advanced SQL proficiency, and a deep understanding of AI tooling. You have past experience building models from scratch, you use data to forecast outcomes.

• You solve problems from first principles. You’re excited to solve forecasting and operational problems in innovative ways, and you resist “this is how it’s always been done” thinking.

• You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds with SQL and data analysis, but you’re just as comfortable influencing roadmap discussions and strategic priorities.

• You have strong business acumen and understand how forecast decisions impact cost, service levels, and network performance.

• You have 6-8+ years of professional experience. Ideally you have experience in product operations, financial services, logistics, consulting, engineering, launch operations, or business operations.

• You have a completed Bachelor’s Degree. MBA is a plus!

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here .

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado. $136,000 — $200,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for te

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