Manager, Corporate Office Facilities

About this role

Who You Are: (Job Summary)  The Manager, Corporate Office Facilities, is responsible for owning, governing and delivering all day‑to‑day corporate site services for assigned corporate office locations, ensuring a safe, functional, and high‑quality workplace experience. This role acts as the primary on‑site operational owner, coordinating facilities services, reception, security support activities, vendor performance, and site readiness. The Site Services Manager partners closely with Corporate Facilities leadership, Security, IT, HR, and external service providers, and is accountable for consistent service delivery aligned with corporate standards.

What You Will Do: (Job Responsibilities)    Office Operations & Services • Coordinate daily office operations, including workplace services, cleanliness, basic maintenance, and employee support requests. • Serve as the primary contact for facilities‑related tickets and service requests; track issues through resolution. • Support office openings, closings, space refreshes, and minor reconfigurations. • Ensure common areas, conference rooms, kitchens, and supply spaces are functional and well maintained. • Maintain all supplies and inventory.  

Vendor & Service Coordination • Coordinate third‑party service providers (janitorial, maintenance, security, moving, pest control, etc.). • Verify work completion and escalate issues as needed to Facilities leadership. • Assist with service scheduling, access coordination, and badging as required.  

Space, Moves & Assets • Assist with employee moves, workstation setups, and furniture coordination. • Maintain inventories for furniture, fixtures, equipment, keys, and access badges. • Support space Service Now utilization tracking and documentation for offices and shared spaces.  

Safety, Compliance & Documentation • Support workplace safety practices, inspections, and minor corrective actions. • Assist with compliance documentation, permits, and office‑level records. • Maintain organized digital and physical records related to facilities and operations.  

Budgeting & Admin • Assist with purchase orders, invoices, and expense tracking related to office facilities. • Support Facilities leadership with basic reporting, spreadsheets, and vendor documentation. • Track consumables and place orders for office supplies and breakroom items. • Other duties as assigned.

What You Will Need to Be Successful:  (Required Qualifications, Education, Experience, Certifications)  • Bachelor’s degree or equivalent professional experience. • 5+ years of experience in facilities management, site services, workplace operations, or related roles. • Demonstrated experience managing vendors and service providers. • Strong leadership, organizational, and communication skills.

Nice to Have: (Preferred Qualifications, Education, Experience, Certifications)  • Experience supporting large office campuses or designated “people center” locations. • Experience managing site‑based teams and outsourced services. • Familiarity with corporate facilities, real estate operations, or integrated workplace services.

Other Key Skills: (KSAs)    • Strong operational ownership and decision‑making capability. • Ability to manage multiple service lines simultaneously. • Clear, professional communication with senior leaders and vendors. • Service‑oriented mindset with accountability for outcomes. • Ability to operate independently with appropriate escalation.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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