Manager, Content Governance & Copy Review

About this role

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Legal & Compliance

Job Sub Function: Enterprise Compliance

Job Category: People Leader

All Job Posting Locations: Palm Beach Gardens, Florida, United States of America, Raynham, Massachusetts, United States of America, Remote (US), Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description: Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech DePuy Synthes is recruiting for a Manager, Content Governance & Copy Review, located in West Chester, PA, Raynham, MA, Palm Beach Gardens, FL, or Warsaw, IN.

Job Overview: The Manager, Content Governance & Copy Review is responsible for leading the governance, execution, and continuous improvement of content review and approval processes that support compliant commercial communications. This role partners across Commercial, Regulatory Affairs, Medical Affairs, Legal, Health Care Compliance, Clinical, and Quality organizations to ensure promotional and educational materials meet applicable regulatory, legal, and company requirements while enabling an efficient and effective user experience.

Key Responsibilities:   • Lead and develop external resources by establishing clear expectations, fostering accountability, supporting performance management and career development, and driving a culture of compliance, collaboration, and continuous improvement. • Lead copy approval operations, ensuring consistent execution of review processes, reviewer alignment, submission quality, and adherence to governance standards while partnering with commercial stakeholders to improve planning effectiveness and overall user experience. • Ensure effective facilitation of the content review process, including reviewer engagement, issue resolution, documentation of decisions, and verification of required updates prior to approval. • Partner across Commercial, Regulatory Affairs, Medical Affairs, Legal, HCC, Clinical, and Copy Approval functions to drive process alignment, reviewer effectiveness, and consistent execution. • Partner with stakeholders to support claims governance, substantiation requirements, supporting documentation standards, and promotional content accuracy throughout the material lifecycle. • Support the maintenance and continuous improvement of copy approval governance documentation, including SOPs, work instructions, training materials, business rules, and process standards, ensuring consistent and compliant execution as requirements evolve. • Support compliance and quality activities, including audits, non-conformance management, CAPAs, effectiveness monitoring, and litigation documentation requests. • Maintain current regulatory and product knowledge to ensure quality decision making within Copy Approval. • Partner in AMP/content approval transformation activities, including stakeholder readiness, communications, training, adoption support, and change management across DePuy Synthes operating companies. • Support training and change management initiatives for copy approval processes, including the development and delivery of targeted training that promotes stakeholder readiness, adoption, and continuous improvement. • Deliver KPI reporting, operational dashboards, trend analysis, and business insights to leadership, identifying opportunities to improve submission quality, reviewer effectiveness, process efficiency, and compliance outcomes. • Contribute to a customer-focused approach through high-quality, clear, and impactful communications. • For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable. • Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures. • Performs other duties assigned as needed

Qualifications : Education:   • A minimum of a bachelor’s degree is required

Experience and Skills:   Required:   • Typically requires 5+ years of experience in copy approval, promotional review, regulatory affairs, medical communications, compliance, content governance, quality systems, or related functions within a regulated industry • Deep knowledge of regulatory, legal, and compliance requirements impacting communications • Demonstrated experience supporting the review and approval of promotional, educational, or sc

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