Manager Behavioral Health Services

About this role

Anticipated End Date: 2026-09-06 Position Title: Manager Behavioral Health Services Job Description: Manager Behavioral Health Services - Connecticut

*Candidates Must Reside in the state of Connecticut .

Location: Hybrid 2 : This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. 

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Work Shift: Monday through Friday, 8:30 a.m.–5:00 p.m. (EST)

The Manager Behavioral Health Services is responsible for Behavioral Health support teams within the ACCESS program and provides operational and clinical supervision to a multidisciplinary behavioral health team under the direction of the Program Director.  

How you will make an impact: • Oversees day-to-day program operations, workflow coordination, staff supervision, provider engagement activities, and implementation efforts to ensure compliance with contractual requirements and successful program delivery.

• Coordinates implementation activities, supporting provider engagement, monitoring operational performance, facilitating communication among internal and external stakeholders, and ensuring timely completion of program deliverables

• Identifies and recommends revisions to policies/procedures

• Supports quality improvement activities. 

• Hires, trains, coaches, counsels, and evaluates performance of direct reports. 

Minimum Requirements: • Requires current, active, unrestricted license such as either a RN, LCSW (as applicable by state law and scope of practice), LMHC, LPC, LMFT, or Clinical Psychologist to practice as a health professional within the scope of licensure in the state of Connecticut is required .

• Master’s degree in social work, counseling, psychology or related behavioral health field or a degree in nursing and minimum of 5 years of clinical experience with facility-based and/or outpatient psychiatric and chemical dependency treatment and extensive experience in case management and telephonic coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders ; or any combination of education and experience, which would provide an equivalent background. 

Preferred Skills, Capabilities and Experiences: • Demonstrated people leadership experience supervising licensed behavioral health clinicians and interdisciplinary teams. 

• Experience leading behavioral health programs within a managed care, healthcare, or community behavioral health setting preferred. 

• Experience managing contract deliverables, operational workflows, quality improvement initiatives, and performance metrics. 

• Knowledge of Connecticut behavioral health systems, community resources, and provider networks. 

• Experience implementing new programs or operational initiatives while managing competing priorities. 

• Excellent written and verbal communication skills with the ability to collaborate effectively across multiple organizations and stakeholders. 

• Experience working with state-funded behavioral health programs or government contracts preferred.

Job Level: Manager Workshift: 1st Shift (United States of America) Job Family: MED > Licensed/Certified Behavioral Health Role Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity a

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