Manager, Analytics Services

About this role

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health

The Analytics & Insights team at Komodo Health specializes in providing advanced analytics solutions to healthcare organizations, leveraging real-world data to drive insights and decision-making.

This role exists on the Analytics & Insights team to ensure the delivery of high-quality analytics products and services to our clients. The Analytics Services Manager plays a crucial role in driving client satisfaction, business growth, and innovation within the company.

Looking back on your first 12 months at Komodo Health, you will have accomplished…

• Successfully delivered complex analytics projects on time and within budget, exceeding client expectations with a strong focus on enabling customers with AI-based analytics solutions. Led presale feasibility for prospective customer and projects

• Built strong, collaborative relationships with key client stakeholders, resulting in high levels of client satisfaction and repeat business.

• Led a team of high performing consultants. Developed the skills and capabilities of team members, fostering a high-performing and engaged team culture.

• Championed the integration of AI to support scale of internal workflows and customer engagements

• Implemented process improvements that enhanced the efficiency and effectiveness of the Analytics & Insights team.

• Contributed to the growth of the company by identifying and pursuing new business opportunities within existing client accounts.

• Demonstrated thought leadership in healthcare analytics, both internally and externally, through presentations, publications, and industry events.

• Deepened your domain expertise across multiple key areas of interest to our clients, including but not limited to areas such as market landscaping, patient journey, line-of-therapy based analytics, segmentation & targeting, and analytical support for commercial assessments, forecasting, and BD & Licensing.

These are the essential job duties you will be responsible for …

• Manage a team of high performance consultants, including responsibility for managing team workflow, professional development, and performance evaluations.

• Manage a portfolio of analytics engagements, lead and support team to successfully execute analytical projects and AI enablement from scoping and planning to execution and delivery.

• Developing and integrating agentic AI processes to support scaling and efficiency of internal workflow and customer engagements

• Collaborate with cross-functional teams, including Data Science, Engineering, and Product Management, to ensure alignment on project goals and deliverables.

• Monitor project progress and performance, proactively identifying risks and implementing mitigation strategies as needed.

• Stay abreast of industry trends and best practices in healthcare analytics, incorporating new insights and technologies into our service offerings.

What you bring to Komodo Health (required):

• Bachelor's or Master's degree in a quantitative field (e.g., Statistics, Mathematics, Computer Science, Economics) or equivalent practical experience.

• Minimum of 5 years of experience in healthcare analytics or related field, with a proven track record of delivering analytics solutions to clients.

• Past experience with people management

• Strong project management skills, with experience leading cross-functional teams and managing client relationships.

• Excellent communication and presentation skills, with the ability to convey complex analytical concepts to non-technical audiences.

• Proficiency in data analysis tools and AI fluency

Expectations of AI Use in this role (required):

Judgement & Creativity:

• Applies AI strategically, knowing how to use the right tools at the right time to solve problems or generate new ideas.

• Uses AI to accelerate feedback loops, test ideas, and make informed decisions faster.

• Applies both judgment and creativity when working with AI and understands its limitations.

Curiosity & Initiative:

• Demonstrates curiosity and initiative in exploring new AI tools and workflows relevant to their role.

• Has developed or shared AI-enhanced workflows, automations, or prompts with others.

Integration & Productivity:

• Brings a reflexive AI mindset and uses AI as a natural part of their process to iterate, research, and deliver better work.

• Comfortable working in AI-enhanced environments across writing, data analysis, content creation, or design.

• Regularly leverages AI tools such as Notion AI, Perplexity, Claude, Descript, Runway, Midjourney, or Microsoft Copilot i.e. to improve speed, clarity, or creative output.

Additional skills and experience we’d prioritize (nice to have)…

• Experience working in a consulting or professional services environment, preferably within the h

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