Mail Services Specialist

About this role

Position Title Mail Services Specialist Location New York, NY 10018 Job Summary This position is responsible for preparing paperwork for all in-bound and out-bound shipments and outgoing mail logging for pre-sort. Responsible for opening and monitoring UPS accounts. Sort all USPS Mail according to departments and branches, Using UPS Trackpad, scan all inbound UPS/FedEx envelopes and packages. Provide support to various departments to ensure timely processing of all critical shipments. The position will also be responsible for light maintenance in the building, including moving boxes up to 40 lbs. Additionally, this position will provide support to the team by performing as acting supervisor when Mail Distribution Center Supervisor is not present. Job Responsibilities: JOB RESPONSIBILITIES • Scan into delivery mode, all UPS and FedEx envelopes and packages. Sort / track all overnight deliveries and deliver appropriately throughout Flagstar Headquarters. Assist with opening new UPS accounts and assist with the monitoring of open accounts. • Accept and scan all deliveries from outside suppliers and vendors. Sort, deliver, and acquire a signature on all deliveries. • Prepare all out going boxes for UPS and FedEx acceptance, which includes; weighing the shipment, create a shipping label using iSHIP, and preparing an End of Day manifest for UPS pickup. • Act as supervisor for Mail Distribution Center Supervisor in his/her absence. • Drive company vehicle to Post Office and local branches for deliveries as needed.

ADDITIONAL ACCOUNTABILITIES • Performs special projects, and additional duties and responsibilities as required. • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications: • Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent. • Minimum experience required: 1+ Years of mailroom experience.

Job Competencies: • Strong listening, verbal and written communication skills. • Demonstrated ability to work well in a team environment. • Demonstrated ability to follow company policies, guidelines and procedures. • Strong attention to detail and ability to multi-task. • Experience with Microsoft word, excel, and outlook. • Ability to make decisions in the absence of mail distribution center supervisor. • Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results. • Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience. • Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders. • Physical demands (ADA): The job requires significant physical exertion and stamina such as repeated bending, reaching, climbing, or moderate and frequent lifting.

Flagstar is an Equal Opportunity Employer

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:  Benefits | Flagstar Bank Pay Range $17.00 - $24.52

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