Logistics Supervisor

About this role

Why Choose Suddath to “Move” your Career to the Next Level?

At Suddath, you can be part of something special and inclusive!  Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer! • A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching • Weekly pay for hourly-paid employees.  Biweekly pay for salaried employees. • Paid Time Off (PTO) and paid company holidays • A tuition reimbursement plan where employees are encouraged to continue their education and development • For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits. 

The starting pay for this role will be $24.50/hr. This role will be eligible for a monthly phone stipend The pay rate for the successful candidate will depend on geographic location

Job Summary: The Commercial Supervisor oversees the crew and move process specified in a commercial job scope of work. The supervisor acts as the point of contact with the client, directs the order and assignment of work duties, and coordinates with the company sales and operations staff.

Duties and Responsibilities:

Crew Supervision and Staffing:

• Supervise all O&I staff on job sites • Assist with the dispatch of commercial crews • Schedule employees based upon work load • Recruit, hire, train commercial service personnel • Act as liaison between Suddath’s crew and the commercial customers • Recruit and train future project managers • Recruit, hire, train commercial service personnel

Job Supervision and Customer Interaction:

• Manage, document, and communicate job changes to appropriate parties

• Perform on-site customer demonstrations and coaching • Setup labeling and placard system for commercial relocations • Serve as on-site project supervisor • Perform Quality Control, (QC) visits; set and monitor work performance standards • Follow the IOMI training methods and guidelines • Perform pre-move and post-move walk-thru for commercial projects • Work with the warehouse staff to implement an inventory control system for commercial equipment to insure the safe use, return, check in, repair and replacement of Suddath equipment • Act as liaison between sales, operations, and crews • Manage commercial warehouse projects

Requirements: • 2-5 years experience as a Supervisor, Commercial products experience preferred • Experience in shipping, receiving and storage activity required • Experience working in a computerized inventory management system

• Strong work ethic and ability to multitask • Good oral communication skills • Strong organizational skills and attention to detail • Excellent people skills, ability to work with both internal and external customers • High energy, enthusiastic perspective with a strong desire for self-improvement and advancement • Forklift certified; driver qualified • Must have the ability to work nights and weekends

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: High school or G.E.D. degree; five to seven years related experience and/or training in office moving and furniture planning; or equivalent combination of education and experience.

Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office suite, ability to learn and effectively use move management software, timekeeping and other software applications used in the daily performance of job duties.

Certificates and Licenses: No certifications needed

Supervisory Responsibilities: This job has no supervisory responsibilities.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 50 pounds unassisted. Specific vision abilities required by this job include Close vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and taste or smell. The employee is frequently required t

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