Logistics Specialist

About this role

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

Position Summary:

The Logistics Specialist is responsible assisting the Logistics Supervisor in coordinating the shipping activities for outbound shipments and ensuring timely delivery of products to customers and distribution centers. The ideal candidate is highly organized, analytical, and customer-focused, with the ability to manage multiple priorities in a fast-paced manufacturing environment. This position plays a key role in supporting operational excellence by improving logistics processes, maintaining accurate shipment documentation, and driving continuous improvement initiatives that enhance delivery performance and supply chain efficiency.

Key Responsibilities:

• Assist / Coordinate and monitor the transportation of goods ensuring timely delivery to customers and distribution centers.

• Assist / Oversee outgoing shipments to ensure accuracy, completeness, and condition of shipments.

• Communication and Coordination: Serve as a liaison between internal teams, external partners, and customers to facilitate smooth logistics operations and resolve any issues or concerns that may arise.

• Compliance and Documentation: Ensure compliance with all relevant regulations and documentation requirements for domestic and international shipments, including customs clearance and export/import regulations.

• Documentation and Reporting: Maintain accurate records and documentation related to shipments, and logistics operations. Upload all shipping documentation, including pre-ship photos, packing slips and Bill of Lading (BOL) into WorkNet.

• Customer Service: Ensure a high level of customer satisfaction by responding promptly to inquiries, providing updates on shipment status, and addressing any concerns or issues related to logistics.

• Adhere to established safety guidelines and procedures.

• Cover for the Shipping Supervisor when absent and any other duties as required by the manager / supervisor.

Qualifications:

• High school diploma or GED required.

• 1-2 years’ experience in shipping/receiving, preferably in a manufacturing environment.

• Attention to Detail: Ability to accurately track and manage shipments, and documentation, ensuring all logistical tasks are executed with precision.

• Organizational Skills: Strong organizational abilities to effectively prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced logistics environment.

• Communication Skills: Excellent written and verbal communication skills to liaise with internal teams, external partners, and customers, ensuring clear and effective communication throughout the logistics process.

• Teamwork and Collaboration: Ability to collaborate effectively with cross-functional teams, including warehouse personnel, production personnel, and transportation providers, to achieve common logistics objectives.

• Customer Focus: Dedication to meeting customer needs and expectations by delivering products on time, resolving issues promptly, and maintaining a high level of service quality in all logistical activities.

Physical Demands

• Regularly required to stand, walk, and move throughout the production floor for extended periods (approximately 40% of the workday).

• Must be able to lift to 50 lbs.; Buddy lift up to 100 lbs. Mechanical assistance required for loads exceeding 100 lbs. (not added personnel).

• Must be able to bend, squat, and climb.

• Ability to perform extended periods of computer-based work, including close visual focus.

• Office work is performed in an office setting that is climate controlled. Warehouse work is not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

Supervision of Personnel:

• No direct supervision of others.

Location:

• This will be a 100% onsite role working in IEM in our Jacksonville facility.

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

Recruiting Scams

Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact

Non-Discrimination Statement

IEM does not discriminate against any applicant based on any characteristic protected by law.

Privacy

Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.

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