LMS Administrator

About this role

You’re more valuable than ever – And that’s just how we’ll make you feel.

Job Summary The LMS Administrator serves as the primary system administrator and subject matter expert for the organization's Workday Learning platform. This role is responsible for the configuration, administration, governance, optimization, reporting, and ongoing support of enterprise learning technologies.

The LMS Administrator partners closely with Learning, Talent Management, IT, Operations and business stakeholders to deliver effective learning solutions, maintain data integrity, support compliance requirements, and drive an exceptional learner experience. This position provides advanced Workday Learning administration, reporting and analytics, troubleshooting, learning program deployment, and support for system enhancements, integrations, and continuous improvement initiatives. The role requires extensive knowledge of Workday Learning functionality, learning operations, data management, business processes, and enterprise learning best practices.

Qualifications Education Required: • Bachelor’s degree in Informatics, Information Technology, Instructional Design, Education, Business Administration, Human Resources or related fields. • Direct work experience will be considered in lieu of a degree. Work Experience Required: • 3+ years of direct experience in Learning Management System (LMS) administration. • Significant experience or certification in using Workday Learning LMS. Preferred Qualifications, Education, Licenses, Certifications, Experience, etc.: • Workday Learning certifications highly desired. • Experience with Workday HRIS and API integrations. • Experience with Docuware and Sigma to store and analyze data. • Troubleshooting skills and knowledge of deeper LMS functionalities. • Preferred certifications are desired and include, but are not limited to: Instructional Design, eLearning development, or print design (e.g., ATD, Articulate, Adobe Captivate), Information Technology (e.g., CompTIA, SQL)

Knowledge, Skills, and Abilities • Advanced knowledge of Workday Learning administration, including learning assignments, certifications, learning campaigns/engagements, course management, learner audiences, security roles, and learning compliance processes. • Demonstrated experience administering and optimizing enterprise Learning Management Systems (LMS), including system configuration, user support, reporting, governance, and continuous improvement initiatives. • Strong understanding of learning technologies and standards, including SCORM, xAPI, online learning content deployment, learning pathways, certifications, and compliance based training programs. • Experience supporting Workday Learning implementations, system enhancements, tenant testing, release management, data migration, and post-implementation optimization activities. • Working knowledge of Workday Enterprise Interface Builder (EIB), data imports, mass uploads, integrations, and related data management processes. • Ability to build, analyze, and maintain reports, dashboards, and learning analytics to support business decisions, compliance requirements, and learning effectiveness measurement. • Knowledge of HRIS and learning system integrations, with an understanding of APIs, data exchanges, and enterprise system architecture. • Strong analytical and troubleshooting skills with the ability to identify root causes, resolve complex technical issues, and recommend scalable system solutions. • Excellent verbal and written communication skills, including the ability to explain technical concepts clearly, develop system documentation, and effectively collaborate with stakeholders at all organizational levels. • Proven ability to establish and maintain LMS governance standards, administrative procedures, documentation, and quality controls that ensure data integrity and system consistency. • Experience managing multiple priorities, projects, and system-related initiatives while maintaining accuracy, organization, and attention to detail. • Self-motivated and highly accountable, with the ability to work independently, exercise sound judgment, and take ownership of system performance and user experience. • Demonstrated ability to build strong partnerships across Learning & Development, Talent Management, IT, Operations, and business stakeholder groups. • Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint, as well as reporting and data analysis tools such as Workday Reporting, Sigma, Power BI, Tableau, or similar platforms. • Experience with instructional design and eLearning authoring tools such as Articulate Storyline, Rise, Vyond, Adobe Captivate, or similar solutions is preferred. • Commitment to continuous learning and staying current on Workday functionality, learning technology trends, industry best practices, and emerging workforce development solutions.

Essential Duties and Responsibilities Workday Learning Administration & Governance • Serve as the primary system administrator and subject matter expert for the Workday Learning platform. • Configure, maintain, and optimize Workday Learning functionality, including learning assignments, certifications, learning campaigns, learner audiences, security roles, business processes, and system settings. • Establish and maintain LMS governance standards, system documentation, administrative procedures, and quality controls to ensure data integrity, security, compliance, and consistency. • Evaluate, test, and implement Workday releases, new functionality, and system enhancements to improve organizational learning capabilities and user experience. • Ensure compliance with organizational, regulatory, and audit requirements related to learning records and training documentation.

Learning Operations & Content Administration • Administer enterprise learning programs, compliance training, certifications, curricula, learning pathways, and other learning initiatives wit

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