Licensed Sales Manager (11-8PM CST Shift)

About this role

WHO WE ARE

Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive.

Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most.

Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including:

- Built In Chicago's Best Places to Work, Midsize Companies (2021-2026)

- Forbes' America's Best Startup Employers (2021-2024)

- Inc. 5000 Fastest-Growing Private Companies

- Forbes’ Fintech 50 (2025-2026)

- Great Places to Work Certified (2024-2026)

Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit kin.com http://kin.com and see how we work https://www.linkedin.com/company/kin-insurance/life/kin/.

THE OPPORTUNITY

Kin Insurance continues to grow; as we expand into territories we haven’t been to before, we are looking for an experienced Licensed Sales Manager to help continue to build and lead our sales teams. Our Sales Managers play a key role in the growth and success of Kin.

As a Sales Manager, you will help to hire, develop, and manage our front-line Sales Agents through strategic mentoring to guide them toward achieving sales targets and goals. Because we are a cross-functional organization, you will partner with other departments to ensure your team has the tools they need to be successful. As we change the way our customers purchase insurance and interact with their agents, we value your point of view and expertise on areas of improvement that we can bring to our teams.

YOUR RESPONSIBILITIES

- Developing and implementing strategic sales plans to achieve company goals and exceed daily, weekly, and monthly quotas.

- Thoughtfully coaching, empowering, and engaging 12-14 diverse Kin Sales Agents in a "call-center" environment

- Meeting/exceeding target performance plan and objective standards for our agents

- Providing data reporting, analysis, and tracking of team sales performance and individual Agent performance

- Establishing productive and professional relationships with key personnel in other departments

- Collaborating with cross-functional teams to drive product development and enhancements

- Developing and implementing new sales initiatives, strategies, and programs to help drive production

- Assisting in recruiting, interviewing, onboarding, and training of new Sales Agents

SUCCESS IN THIS ROLE

In your first 6–12 months at Kin, success is less about checking boxes and more about the impact you create. You’ll use your skills and judgment to take ownership of meaningful work, improve how we operate, and help move Kin’s mission forward. Along the way, you will deliver outcomes that make a real difference for both Kinfolk and the homeowners we serve. By the end of your first year, you should feel confident in your role, trusted as an owner, and proud of the progress you’ve helped make.

- Ability to acclimate to Kin’s systems, tools, and processes while successfully overseeing a group of experienced insurance Sales Agents

- Capability to consistently understand, explain, and drive call-center metrics while finding coaching opportunities, celebrating team wins, and ensuring customer satisfaction.

WHAT YOU’LL BRING

- 5+ years of sales experience with 2+ years of managing Sales Agents

- You possess an active Property and Casualty (P&C) or Personal Lines (PL) license

- Consistent track record of meeting and exceeding sales goals and performance metrics

- Mastery of the insurance sales process from beginning to end with the ability to train and enhance internal processes

- Proficiency with sales software (CRM), reporting tools, and using data to help drive decisions

- Dedication to understanding agent and customer needs and delivering tailored solutions that focus on both needs

- You thrive in a fast-paced, changing environment by maintaining a genuine positive and collaborative attitude

SHIFT & TRAINING REQUIREMENTS

- Monday - Friday, must be available to fulfill our 11:00 AM - 8:00 PM CST.

- A rotating Saturday shift will be required every 4–6 weeks

HOW WE HIRE

We believe a great hiring experience should be clear, respectful, and human. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions.

The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us:

- Prompt updates and feedback following interviews

- Interviews with recruiters, hiring managers, and members of teams

- Skills assessment relevant to the position, if applicable

- Genuine, thoughtful human interaction at every step

Hear from one of our Sr. Sales Managers, Danny Carrino:

HOW WE SUPPORT YOU

We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date.

Core Benefits

- Competitive salary and company equity through

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