Learning & Talent Development Specialist - Retail Branch Facilitation

About this role

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Learning & Talent Development Specialist within PNC's PNC University organization, you will be based in one of the following locations: Birmingham, AL; Pittsburgh, PA; Cleveland, OH; Miamisburg, OH; Downers Grove, IL; Denver, CO; or Dallas, TX.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.  

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description • Supports the development and delivery of learning and talent development programs using sound learning and talent development principles. • Provides stakeholder consultation, the creation and delivery of learning and talent development resources, project and program management and measurement, and other deliverables that support  learning and talent development. • Delivers a variety of  learning and talent development programs to live audiences both in-person and virtually. Provides stand-up classroom instruction. • Reviews  learning and talent development materials in relation to organizational needs, employee experiences and  program objectives to ensure the consistency of quality, accuracy of content, and  the achievement of intended business outcomes. • Fosters effective relationships among the HR function, the management team, business units and external partners and within the learning environment. Updates and analyzes program data to proactively make recommendations to management on areas of opportunity. • Provides reporting and data analysis of learning and talent development metrics across businesses.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Adult Learning Principles, Coaching, Curriculum Development, Employee Development, Facilitation, Learning and Development (L&D), Learning Management, Talent Development, Talent Management, Training Delivery

Competencies Accuracy and Attention to Detail, Business Acumen, Live Instruction, Managing Multiple Priorities, Problem Solving, Project Management, Training And Development

Work Experience Roles at this level typically require a university / college degree with

Education Bachelors

Certifications No Required Certification(s)

Licenses No Required License(s)

Pay Transparency

Base Salary: $37,000.00 – $97,500.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

Application Window

Generally, this opening is expected to be posted for two business days from 07/22/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit  pncthrive.com .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color,

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