Lead UX Designer

About this role

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to shape the future of experience.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We are proud of:

• The work we do and the innovation we drive

• Our values of share, care a nd dare

• Our borderless, global framework, which enables seamless collaboration

The role

As a Lead UX Designer , you are passionate about experience innovation and eager to shape the future of digital products and services. The ideal Lead UX Designer for Valtech combines exceptional design craft with strategic thinking, leadership, and a strong commitment to elevating both customer experiences and design teams.

You are a seasoned practitioner who thrives in complex environments, brings clarity to ambiguity, and inspires others through collaboration, mentorship, and innovation. You have a growth mindset, a passion for solving meaningful problems, and the ability to influence product and business decisions through human-centered design.

You will thrive in this role if you are:

• A strategic thinker who balances business goals, customer needs, and technical realities

• A natural leader who mentors others and promotes design excellence

• A collaborative problem solver who challenges assumptions and drives innovation

• Comfortable navigating ambiguity and influencing decisions at multiple organizational levels

• Excited by the intersection of technology, creativity, data, and emerging AI capabilities

• Experienced working in Agile product environments and consulting engagements

Role Responsibilities

As a Lead UX Designer at Valtech , you'll be responsible for leading experience design initiatives across products, platforms, and customer journeys while helping shape the overall design direction of the work.

You will collaborate closely with product managers, researchers, engineers, architects, strategists, and business stakeholders to define and deliver impactful digital experiences.

Key responsibilities include:

• Lead UX strategy and execution across multiple workstreams or products

• Design end-to-end experiences, user flows, interaction models, information architecture, and high-fidelity solutions

• Translate customer research, business objectives, and data insights into effective design decisions

• Facilitate workshops, discovery activities, and design-thinking sessions

• Drive alignment among cross-functional teams and stakeholders

• Advocate for user-centered design best practices throughout the organization

• Partner with Product and Technology leadership to help shape product vision and direction

• Promote and contribute to scalable design systems and reusable experience patterns

• Present and defend design recommendations to clients, executives, and senior stakeholders

• Provide mentorship, coaching, and constructive feedback to other designers

• Help grow and strengthen the design practice through knowledge sharing, collaboration, and thought leadership

• Champion accessibility, inclusion, and ethical design principles throughout the design process

As a trusted advisor to our clients, you'll have the opportunity to influence how organizations understand, prioritize, and implement experience design at scale.

Must Have Qualifications

To be considered for this role, you must meet the following qualifications:

• 8+ years of experience in UX Design, Product Design, Interaction Design, or related disciplines

• Bachelor's degree in Design, Human-Computer Interaction (HCI), Psychology, Architecture, or equivalent practical experience

• Proficient in advanced conversational English

• Demonstrated expertise in UX strategy, interaction design, information architecture, service design, and user-centered design methodologies

• Proven experience leading complex digital product initiatives from discovery through delivery

• Experience partnering with product and engineering teams in Agile environments

• Strong portfolio demonstrating end-to-end UX thinking and measurable business impact

• Expertise designing across responsive web, mobile applications, SaaS platforms, and design systems

• Proficiency with Figma, Miro, and modern design and collaboration tools

• Experience leveraging qualitative and quantitative research to inform design decisions

• Strong facilitation, storytelling, and stakeholder management skills

• Ability to influence cross-functional teams without direct authority

• Experience mentoring or coaching designers

• Deep understanding of accessibility standards and inclusive design practices

• Excellent presentation, communication, and collaboration skills

• Ability to balance user needs, business goals, and technical constraints

• Passion for building diverse teams and fostering a collaborative design culture

Nice to Have Qualifications

• Consulting or agency experience

• Experience working within enterprise-scale digital ecosystems

• Experience contributing to or leading design systems initiatives

• Familiarity with front-end technologies and modern development workflows

• Experience facilitating Design Sprints and strategic discovery engagements

• Demonstrates a keen interest in artificial intelligence and emerging technologies

• Experience designing AI-powered products, conversational experiences, or intelligent systems

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.

The benefits

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