Lead Product Manager, Commerce Platform

About this role

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

Position Summary:

AXS is seeking a Lead Product Manager to define and execute the vision for our next-generation Commerce Platform, a foundational capability within our enterprise tooling that powers how products are defined, priced, taxed, settled, and presented across the AXS ecosystem.

This role owns the strategy, vision, and delivery of the Commerce Configuration Framework, which is a foundational platform that introduces modern, configurable commerce services for inventory definition, pricing composition, contractual revenue allocation, taxation, consumer price presentation, and financial governance.

Success in this role requires balancing platform modernization, regulatory compliance, financial integrity, operational scalability, and client flexibility while delivering reusable platform capabilities that support AXS' long-term global commerce strategy.

The ideal candidate combines exceptional product leadership with deep technical and business acumen. You are comfortable discussing APIs, configuration frameworks, financial systems, distributed services, pricing engines, taxation, settlement, and platform architecture with engineering teams while translating those concepts into scalable business capabilities.

You will partner closely with Engineering, Architecture, Finance, Client Operations, Ticketing Operations, and Executive Leadership to build one of the most strategic platform investments within our enterprise platform.

Essential Functions:

As a Lead Product Manager you will be accountable for:

• Defining the long-term vision, roadmap, and product strategy for the Commerce Platform.

• Establishing reusable commerce primitives supporting inventory definition, pricing composition, contractual revenue allocation, taxability, and consumer presentation.

• Leading the modernization of legacy pricing and fee architectures into configurable platform services.

• Driving platform capabilities including:

• SKU Management

• Pricing Composition

• Revenue Attribution

• Taxability Services partnering with 3rd party APIs

• Governance and Configuration Frameworks

• Partnering with Engineering and Architecture to define scalable service boundaries, APIs, data models, and platform extensibility.

• Developing platform capabilities supporting global regulatory requirements, fee transparency, taxation models, and regional market differences.

• Partnering with Finance and Settlement teams to improve financial transparency, reporting accuracy, and reconciliation.

• Working closely with Client Operations and Ticketing Operations to reduce manual configuration effort and operational complexity.

• Defining governance models, configuration guardrails, inheritance strategies, and reusable templates that improve consistency while maintaining client flexibility.

• Drive migration strategy from legacy fee constructs to the modern commerce platform while minimizing operational disruption.

• Define KPIs measuring adoption, operational efficiency, financial accuracy, configuration quality, and platform health.

• Build alignment across Product, Engineering, Finance, Operations, Architecture, Compliance, and Executive Leadership.

• Communicate roadmap, risks, dependencies, and strategic outcomes across technical and executive audiences.

We are looking for:

Required Qualifications

• 7+ years of Product Management experience delivering complex software platforms in Agile environments.

• Experience owning highly configurable platform products, enterprise software, or commerce platforms.

• Demonstrated success defining products that span multiple engineering teams and organizational domains.

• Strong understanding of modern commerce concepts including pricing, taxation, settlement, financial systems, or revenue management.

• Experience partnering closely with engineering teams building APIs, configuration platforms, distributed systems, or platform infrastructure.

• Experience modernizing legacy systems while balancing operational continuity and long-term platform evolution.

• Strong systems-thinking mindset capable of connecting customer workflows, financial processes, technical architecture, and operational execution.

• Proven ability to influence senior stakeholders without direct authority.

• Excellent communication and executive presentation skills.

• Strong analytical skills with experience using quantitative and qualitative data to guide product strategy.

• Bachelor's degree or equivalent practical experience.

Preferred Qualifications

• Experience building configurable commerce, payments, pricing, taxation, ERP, or financial platform products.

• Experience with pricing engines, product catalog services, settlement platforms, or revenue attribution systems.

• Familiarity with tax orchestration providers and global taxation concepts including VAT, GST, and US sales tax.

• Experience designing platform governance, inheritance models, or configurable business rules engines.

• Knowledge of financial reconciliation, accounting workflows, or enterprise reporting systems.

• Experience with platform migrations involvin

Similar jobs

• Lead Product Manager, Commerce Platform — Axs · Los Angeles, CA
• Senior Product Manager, Commerce — Flexport · Bellevue, Washington, United States; San Francisco, California, United States
• Senior Product Manager - Commerce — Boulevard · Remote
• Senior Product Marketing Manager, Commerce — Commercetools · Boston, Massachusetts, United States (Hybrid)
• Product Manager, Commerce Platform & Channels — Wmg · 1633 Broadway, New York, United States | 777 S. Santa Fe Ave, Los Angeles, United States
• Sr. Product Manager, Commerce — Twitch · Seattle, WA
• Sr. Product Manager, Commerce — Twitch · Los Angeles, CA
• Sr. Product Manager, Commerce — Twitch · San Francisco, CA