Lead Product Manager

About this role

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We are seeking a strategic and execution-focused Lead Product Manager to drive product management initiatives across IT Infrastructure, with a specific focus on Google Cloud Platform and Microsoft Azure Cloud capabilities, infrastructure modernization, cloud onboarding and migrations, platform reliability, automation, security alignment, and technology lifecycle management.

This role is responsible for conceiving, developing, delivering, and managing cloud infrastructure products and capabilities used across Humana. The Lead Product Manager - Technical oversees all phases of the product lifecycle, from design conception through delivery, adoption, optimization, ongoing support, and lifecycle management. This role works on problems of diverse scope and complexity ranging from moderate to substantial and requires the ability to translate complex cloud, infrastructure, security, operational, and business needs into scalable, secure, compliant, and business-aligned technology solutions.

The ideal candidate is a strong cross-functional leader who partners closely with cloud engineering, Google Cloud platform teams, Azure platform teams, infrastructure engineering, network, compute, storage, cybersecurity, enterprise architecture, operations, ServiceNow, Application Portfolio Management, Technology Lifecycle Management, governance, compliance, application teams, and vendor partners.

This role will help ensure cloud infrastructure products remain current, reliable, secure, cost-conscious, supportable, observable, and aligned to Humana Technology standards. The role is expected to bring product discipline, structure, influence, and technical fluency to advance cloud modernization, reduce technical debt, improve platform adoption, and deliver measurable business value through Google Cloud and Azure Cloud capabilities.

Role is work-from-home and aligned to one of the following IT Hub cities: Louisville, Dallas/Frisco, Washington/Arlington Metro, Nashville, Fort Lauderdale or Tampa, and Atlanta.

The Lead Product Manager advises leaders and stakeholders on matters of significance and helps develop functional strategies related to cloud infrastructure products, cloud onboarding, platform lifecycle, modernization, technical debt remediation, automation, operational readiness, and governance. This role exercises independent judgment and decision-making on complex issues related to product strategy, cloud delivery, platform dependencies, governance requirements, security controls, risks, dependencies, and related tasks. In addition, this role provides leadership, training, and support to Delivery Leads and Cloud Engineers who provision cloud, database, and network security infrastructure provisioning across the enterprise. Key Responsibilities

Product Strategy, Roadmap, and Lifecycle Management • Establish and lead the product vision, strategy, and roadmap for legacy cloud migrations, new cloud infrastructure provisioning, and associated IT infrastructure capabilities. • Manage infrastructure product capabilities across cloud onboarding, cloud landing zones, tenant enablement, identity and access patterns, compute, storage, networking, Kubernetes, automation, monitoring, observability, resilience, backup, disaster recovery, and platform lifecycle management. • Oversee and manage all phases of the cloud infrastructure product lifecycle, from concept and discovery through design, build, delivery, implementation, adoption, optimization, and retirement. • Translate infrastructure, engineering, operational, security, architecture, and governance needs into clear product capabilities, deliverables, user stories, acceptance criteria, and measurable outcomes. • Prioritize initiatives across Google Cloud, Azure Cloud, cloud platform services, infrastructure automation, ServiceNow workflows, lifecycle governance, technical debt remediation, and modernization programs to maximize business value and reduce enterprise risk. • Ensure product roadmaps align with Humana Technology standards, enterprise architecture direction, cybersecurity requirements, compliance expectations, operational support models, and business objectives.

Cloud Onboarding, Tenant Enablement, and Platform Adoption • Lead and improve on existing End-to-End cloud onboarding and migration processes for application and business technology teams adopting Google Cloud and Azure Cloud services. •  Partner with stakeholders to ensure application teams complete required infrastructure onboarding activities, including provisioning requirements, architecture documentation and approvals, deployment planning, resiliency and disaster recovery requirements, and access considerations. • Support planning for cloud onboarding activities, including cloud intake, application-specific distribution lists, access groups, resource build sheets, resource limit requirements, architecture review, security review, tenant provisioning, resource access, database intake, and network security requests. • Collaborate with enterprise architecture, platform engineering, security, and governance teams to ensure cloud onboarding follows approved design patterns and technology standards. • Promote adoption of approved cloud design patterns, reference architectures, reusable onboarding processes, and standardized deployment practices. • Help identify/escalate/resolve onboarding friction points across Google Cloud and Azure Cloud, including access delays, environment readiness, CI/CD readiness, network connectivity, security review dependencies, and operational handoff gaps.

Infrastructure Modernization and Platform Reliability • Partner with infrastructure engineering and cloud operations teams to design, build, implement, and support modern cloud infrastructure products and platforms. • Support modernization efforts involving Google Cloud, Azure Cloud, virtual machines, managed compute, containers

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