Lead Compliance Surveillance Analyst

About this role

Job Family Regulatory Compliance About Us  

  At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.   

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.  

Who We Are  

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life .   

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.  

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.  

What We Do  

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate , which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.  

Transamerica employs nearly 7 ,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide. * For more information, visit transamerica.com .   

Job Description Summary As a key member of the Compliance department, this role helps mitigate legal, regulatory, operational, and reputational risk by supporting oversight and sales practice surveillance across insurance and/or securities distribution channels . This role conducts complex surveillance reviews, investigates potential compliance risks, analyzes trends and collaborates with business partners to support adherence to regulatory requirements, company policies and sales practice standards. Job Description ​ Job Description • Review and evaluate existing policies, procedures, surveillance methodologies, monitoring controls, and risk management practices to identify opportunities for enhancement. • Recommend and support the implement of process improvements, surveillance enhancements, and controls designed to mitigate agent oversight, conduct and sales practice risk.  • Conduct risk-based surveillance and monitoring activities to identify potential regulatory, compliance, supervisory, and business conduct concerns. Analyze agent, customer, policy/account and transaction data to detect patterns, trends and emerging risks related to sales and servicing practices to support compliance with applicable company standards regulatory requirements, and market conduct expectations. • Lead and support the design, development, and testing, of new or enhanced surveillance scenarios, risk indicators, reporting, analytics, procedures, and enterprise-wide initiatives. • Develop, analyze, produce, and present management reporting that summarizes surveillance activity, trends, findings, root causes, emerging risks, corrective actions recommendations for strengthening controls and improving compliance oversight.  • Support regulatory examinations, audits, inquiries, internal reviews, and information requests by gathering documentation, preparing analyses, coordinating responses, and assisting with remediation efforts to address identified findings and strengthen control environments. • Proactively contributes to departmental initiatives, quality assurance reviews, process optimization efforts, and continuous improvement activities designed to enhance the effectiveness, efficiency, and overall maturity of the compliance surveillance program.   ----Lead routine to complex reviews and investigations of potential agent misconduct, sales practice concerns, and elevated conduct risks by analyzing policy, customer, agent, and transaction information for patterns, trends, and risk indicators; evaluate activity for compliance with state insurance regulations, suitability requirements, replacement regulations, company standards, and market conduct expectations; and document findings, conclusions, recommendations, and rationale in a clear and defensible manner. • Determine and coordinate appropriate case outcomes, including additional monitoring, corrective action, remediation, escalation, or referral to Compliance, Legal, Distribution, Licensing, Fraud/SIU, or other business partners.

Qualifications • Bachelor’s degree in business, marketing, pre-law or other relevant field, or equivalent education and experience. • Five years of regulatory, securities, or advertising compliance experience. • Areas of experience desired may vary based upon assigned compliance functions and may include contract development, claims, underwriting, legal research, fraud or anti-money laundering investigations and/or communications. • Securities and some advertising industry positions require expert knowledge of the securities laws, regulations, rules, a

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