Lead Barista- Market

About this role

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description Position Summary The Lead Barista oversees the day-to-day operations of the coffee bar, ensuring exceptional customer service, high-quality beverage preparation, and an organized, efficient work environment. This role serves as a team leader by mentoring baristas, maintaining product standards, and supporting management with daily operations. What You Will Accomplish Key Responsibilities • Prepare and serve coffee, espresso beverages, teas, and other menu items according to company recipes and quality standards. • Deliver exceptional customer service by greeting guests, answering questions, and resolving concerns professionally • Lead and support baristas during shifts by assigning tasks, providing guidance, and maintaining workflow • Train and onboard new baristas on beverage preparation, equipment use, food safety, and customer service standards • Monitor inventory levels, restock supplies, and communicate ordering needs to management • Ensure cleanliness and sanitation of the café, equipment, and workstations in compliance with health and safety regulations • Open and close the café, including cash handling, register reconciliation, and security procedures • Maintain espresso machines, grinders, and other café equipment, reporting maintenance issues as needed • Promote menu items and suggestive selling to enhance the customer experience and increase sales. • Assist management with scheduling, performance feedback, and maintaining a positive team culture • Ensure compliance with company policies, food safety standards, and operational procedures

What You Will Bring Qualifications • 1–3 years of barista experience, with prior leadership or supervisory experience preferred. • Strong knowledge of espresso preparation, coffee brewing techniques, and beverage presentation • Excellent customer service and communication skills • Ability to multitask and perform efficiently in a fast-paced environment • Strong leadership, organizational, and problem-solving abilities • Basic math and cash-handling skills • Availability to work flexible hours, including mornings, evenings, weekends, and holidays

Physical Requirements • Ability to stand and walk for extended periods. • Frequently lift and carry up to 30 pounds. • Perform repetitive motions such as reaching, bending, and operating café equipment • Work in a fast-paced environment with exposure to hot surfaces and beverages

OS&E Coordinator – New Hotel Opening Position Summary The OS&E Coordinator is responsible for planning, purchasing, tracking, receiving, storing, and distributing all Operating Supplies & Equipment (OS&E) required for the successful opening of the hotel. This role works closely with the project team, ownership, procurement, contractors, designers, and hotel department leaders to ensure all operational supplies, furniture, fixtures, equipment, and office materials are installed, organized, and ready for opening day. Key Responsibilities • Coordinate all OS&E procurement activities from project initiation through hotel opening. • Develop and maintain OS&E budgets, inventories, procurement schedules, and tracking reports. • Coordinate receiving, warehousing, inventory control, and distribution of all OS&E items. • Assist with the delivery, assembly, placement, and installation of furniture, fixtures, and operational equipment throughout the hotel. • Support the setup and organization of guest rooms, public spaces, back-of-house areas, offices, and operational departments. • Assist department leaders with setting up offices, including furniture placement, office supplies, filing systems, and operational materials. • Coordinate the movement and relocation of furniture, equipment, and supplies as operational needs change during the pre-opening phase. • Work alongside contractors, vendors, and hotel staff to ensure departments are fully equipped and operational according to the opening schedule. • Conduct quality inspections of delivered goods and report damaged, missing, or incorrect items. • Maintain accurate inventory records, asset documentation, and storage organization. • Monitor purchase orders, invoices, and expenditures to ensure budget compliance. • Assist with room and departmental installations, mock operations, and opening readiness activities. • Support hotel leadership with special projects and operational tasks necessary to achieve a successful opening.

Physical Requirements: • While performing the duties of this job, the employee is frequently required to walk, stand, crouch/bend/stoop, reach, smell, and push/pull, the employee is constantly required to hear and talk.  The employee must occasionally sit, grasp, and lift objects weighing up to 50 pounds or more.  Specific vision abilities constantly required are near vision and occasionally required include close and far vision.  Finger dexterity is required to operate a point-of-sale system, use of a jigger, and stirring with a bar spoon.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

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