Key Account Manager - United States Field Workers

About this role

Career Category Sales Job Description

**Be a part of our Growing Team! We anticipate additional sales opportunities across the United States in the coming months. Apply today for immediate consideration.**

Join Amgen’s Mission of Serving Patients   At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.   Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.   Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.  Key Account Manager Live   What you will do   The Key Account Manager (KAM) –  is responsible for managing and executing account strategies aligned to business objectives on a critically important driver for the company. Reporting to a Key Account Director (KAD), this role assesses and diagnoses the business environment across assigned institutions, clinics and hospitals, and develops and implements targeted plans to optimize access, performance, and patient outcomes for Amgen brands.  This role operates with autonomy in managing day-to-day account execution, translating business plans into actionable strategies, and partnering cross-functionally to deliver results within complex healthcare systems. 

Key responsibilities:    • Manage day-to-day execution of account strategies within a defined geography or customer segment, which will include both live and virtual engagements  

• Responsible for business performance, account planning, and resource coordination within assigned accounts  

• Interpret and execute business plans to achieve objectives  

• Independently determine approach to managing account priorities and activities  

• Assess and diagnose the business environment across assigned accounts  

• Develop and implement account plans aligned to product strategy  

• Identify drivers and barriers to performance and execute targeted pull-through initiatives  

• Monitor account performance and adjust plans to achieve business objectives  

• Build and maintain relationships with key stakeholders across health systems, IDNs, clinics, GPOs, and specialty networks  

• Identify key decision-makers and influencers within accounts and engage appropriately  

• Serve as contracting point for assigned accounts  

• Support contract execution, business reviews, and performance tracking  

• Partner with internal stakeholders (Sales, Market Access, Marketing, Pricing, GPO teams) to support account objectives  

• Provide field insights and feedback to inform brand and access strategies  

• Navigate payer systems and reimbursement pathways, including Buy & Bill environments  

• Identify and help resolve contracting, membership, and channel issues  

• Support access optimization and pull-through of formulary decisions  

• Analyze account performance, clinic economics, and financial drivers  

• Interpret data to identify opportunities and inform account strategy  

• Provide actionable insights and recommendations to internal stakeholders  

Win   What we expect of you   We are all different, yet we all use our unique contributions to serve patients. The sales professional we seek is an account manager with these qualifications. 

Basic Qualifications   • Doctorate degree and 2+ years of sales/account management experience OR  

• Master’s degree and 4+ years of sales/account management experience OR  

• Bachelor’s degree and 6+ years of sales/account management experience  

Preferred Qualifications   • Experience with Buy & Bill reimbursement models  

• Prior experience with contracting and account negotiations  

• Experience working within IDNs, GPOs, or complex healthcare systems  

• Knowledge of payer systems, billing, coding, and reimbursement processes  

• Understanding of CMS policies and Local Coverage Determination (LCD) processes  

• Advanced degree (e.g., MBA, MPH, PharmD) or AMDP participation/graduate  

Additional Capabilities   • Demonstrates strong executive presence and communication skills, with ability to engage senior clinical and administrative stakeholders  

• Proven ability to work across stakeholders and influence without authority to achieve results  

• Ability to manage complexity and competing priorities in a fast-paced environment  

• Comfortable operating in ambiguous situations while maintaining focus on execution  

• Strong analytical skills, including ability to interpret financial and reimbursement data  

• Applies a broader account perspective, understanding system dynamics beyond individual prescribers 

Thrive   What you can expect of us   As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.  The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.  In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff

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