K16 Dual Enrollment Operations Manager

About this role

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY). The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries. We are pleased that you are interested in exploring opportunities to join RFCUNY.

Primary Location: OFFICE OF SR. UNIV DEAN FOR ACADEMIC AFFAIRS Bargaining Unit: No

The Office of K16 Initiatives and Adult Pathways at CUNY fosters innovative pathways for New Yorkers to envision and achieve success by partnering to address systemic educational inequities. The K16 Dual Enrollment Operations Manager plays a central role in supporting the advancement of equity and access through efficient, coordinated administration of the unit’s dual enrollment programs.

The K16 Dual Enrollment Operations Manager supports the DE Operations Director across the K16 unit’s dual enrollment portfolio. This position provides ongoing operational and programmatic support across all dual enrollment programs managed by the K16 office, including College Now, FutureReady NYC (FRNYC), New Paths, CUNY Explorers and Early College High Schools. The Manager works to support program leads and unit leadership to ensure that shared operational systems, processes, and infrastructure are well-designed, consistently implemented, and continuously being improved. The K16 Dual Enrollment Operations Manager is responsible for supporting and integrating a variety of operational functions that cut across programs, including budget planning and fiscal management, program planning and work stream alignment and improved efficiencies, event and professional learning logistics, program accreditation and data collection, analysis, and reporting. This is an operations role that requires project management skills, a systems-thinking orientation, and the ability to support strategic program goals being translated into actionable operational deliverables.   Responsibilities: The K16 Dual Enrollment Operations Manager supports ongoing coordination across the full operational infrastructure of CUNY K16’s dual enrollment programs. Key areas of responsibility include: Fiscal and Budget Management ● As needed, support program leads and the Operations Director on budget planning decisions, including projected costs for staffing, events, materials, technology, and professional learning activities. This will include the development of a system in which to monitor ongoing program expenditures across all budget lines, ensuring accuracy, compliance with CUNY fiscal policies, and alignment with program priorities and grant requirements. ● Support the annual budget development and projection cycle for all dual enrollment & education programs, including College Now, FRNYC, New Paths, and Early College, under the coordination of the Operations Director and with input from program leads and the Assistant Dean. ● Engage as needed with the various members of the K16 Budget and Administration team to ensure efficiency in related procurement and purchasing processes, including preparation of purchase orders, vendor contracts, and documentation required for fiscal compliance. ● Support the development and maintenance of systems that allow program staff and the Operations Director to track spending against allocations in real time; if needed, prepare monthly and quarterly fiscal reports for program leads and senior unit leadership. ● Support grant reporting and fiscal documentation requirements related to dual enrollment initiatives. Annual Planning and Work Stream Alignment ● Design and manage a shared annual planning calendar for the K16 dual enrollment portfolio, coordinating key dates, deadlines, and milestones across all programs. ● Support cross-program work stream alignment with a goal of reducing duplication of effort, identifying shared infrastructure, and supporting integrated planning and delivery of programs and services. ● Support and maintain unit-wide communication plans for dual enrollment programs, including internal communications between program leads, staff, and leadership, as well as external-facing communications with campus, school partners, and stakeholders. ● Coordinate onboarding and orientation processes for new K16 dual enrollment staff, ensuring consistent integration into unit operations. ● Provide needed data and information to program leads for the development of annual work plans, project timelines, and deliverable tracking tools. ● Participate in and support regular cross-program operational meetings and manage follow-up on action items and decisions. ● Maintain and update shared operational resources, templates, and tools to support program leads across the portfolio. ● Support any institutional planning processes, including contributions to strategic plans, annual reports, and unit-wide presentations. ● Identify process improvement opportunities and implement solutions that increase operational efficiency across the dual enrollment portfolio. Event, Professional Learning, and Program Activity Support ● Lead operations planning and logistics management for all K16 dual enrollment program events, including large-scale convenings, program launches, stakeholder summits, and community-facing activities. ● Coordinate, in collaboration with program leads and instructional staff, various professional learning events, including faculty development workshops, teacher training institutes, K16 partnership convenings, and student success programming. ● Manage end-to-end event logistics including venue sourcing, vendor management, catering, registration systems, materials production, audio-visual setup, and on-site coordination. ● Develop and maintain event budgets, track expenditures, and conduct post-event financial reconciliation. ● Support program leads in the design and facilitation of professional development activ

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