IT Systems Administrator

About this role

Build the Future with Us — EquipmentShare is Hiring a IT Systems Administrator

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before . We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a IT Systems Administrator at our Corporate Headquarters in Columbia, MO , and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

The IT Systems Administrator serves as a technical escalation point for complex issues originating from the IT Support organization and other internal technology teams. The ideal candidate is a well-rounded infrastructure professional who can navigate EquipmentShare's diverse technology stack, troubleshoot across multiple platforms, and independently drive issues to resolution.This position requires someone who is comfortable working across endpoint management, identity and access management, cloud platforms, operating systems, and networking while collaborating with cross-functional teams to maintain a secure, reliable, and scalable IT environment.

Primary Responsibilities

• Serve as the primary escalation point for advanced technical issues from the IT Support team.

• Troubleshoot and resolve complex infrastructure, endpoint, identity, and cloud-related issues.

• Administer and support enterprise endpoint management platforms including Microsoft Intune and Jamf.

• Support identity and access management through Okta, Google Workspace, and related authentication technologies.

• Assist with provisioning, deprovisioning, and troubleshooting user accounts, devices, and permissions while following IAM best practices.

• Support cloud-based infrastructure and services across platforms such as AWS, Google Cloud Platform (GCP), and other enterprise cloud environments.

• Troubleshoot Windows, macOS, and Linux operating system issues across both end-user and server environments.

• Assist with networking troubleshooting involving DNS, DHCP, VPN, routing, switching, Wi-Fi, and connectivity issues.

• Work closely with Engineering, Security, Networking, and IT Support teams to resolve cross-functional incidents.

• Document technical procedures, create knowledge base articles, and improve operational workflows.

• Participate in infrastructure projects, migrations, system upgrades, and technology rollouts.

• Maintain security best practices and assist with compliance initiatives where applicable.

• Participate in an on-call rotation or after-hours support as required.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you , and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special .

Perks & Benefits

• Competitive compensation

• Full medical, dental, and vision coverage for full-time employees

• Generous PTO + paid holidays

• 401(k) + company match

• Gym membership stipend + wellness programs (earn PTO and prizes!)

• Company events, food truck nights

• 16 hours of paid volunteer time per year — give back to the community you call home

• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities

• Embrace change and continuous improvement

• Bring energy, effort, and optimism every day

Skills & Qualifications

•

• Working knowledge of Identity and Access Management (IAM) principles and security best practices.

• Strong understanding of Active Directory, authentication, SSO, MFA, and endpoint management.

• Solid networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless networking, and troubleshooting.

• Experience documenting technical processes and maintaining accurate system documentation.

• Strong analytical, troubleshooting, and root-cause analysis skills, preferred

• Excellent analytical and problem-solving abilities.

• Strong written and verbal communication skills across Slack, email, and virtual meetings.

• Comfortable collaborating with distributed teams across multiple departments.

• Highly organized with the ability to prioritize multiple initiatives simultaneously.

• Self-motivated with the ability to work independently while knowing when to escalate issues.

• Adaptable and eager to learn new technologies in a rapidly changing environment.

• Customer-service oriented with a focus on delivering an exceptional internal support experience.

• Strong attention to detail and commitment to continuous improvement.

Education and Experience:

• High School degree or equivalent required

• Bachelor’s degree in Computer Science, Information Technology, or related field preferred

• At least 3 years of experience in Systems Administration, Infrastructure Administration, or a similar IT role.

• Experience supporting enterprise Windows and macOS environments.

• Experience administering Microsoft Intune and/or Jamf.

• Experience supporting cloud platforms such as AWS, Google Cloud Platform (GCP), or Azure.

• Experience admi

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