IT Implementation Project Manager - Remote

About this role

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

The IT Implementation Project Manager is responsible for leading and coordinating the successful delivery of IT infrastructure projects that support Ferguson's branch and corporate operations. This role manages the planning, execution, and implementation of voice, data, network, wireless, and telecommunications initiatives, ensuring projects are delivered on time, within budget, and in alignment with business and technical requirements.

Working closely with Engineering, Facilities, vendors, and business collaborators, the IT Implementation Project Manager manages a range of overlapping projects differing in size and complexity, including new branch openings, relocations, renovations, infrastructure upgrades, and technology deployments. This position is accountable for project execution, budget management, stakeholder communication, vendor coordination, and ensuring all implementations meet company standards and operational requirements.

Location: This role is approved to be fully remote and can be based anywhere in the United States.

Duties and Responsibilities: • Manage and deliver multiple IT infrastructure and implementation projects, ensuring scope, timelines, budgets, and business objectives are achieved. • Coordinate network, voice, wireless, cabling, and infrastructure deployments for branch and corporate locations. • Review site surveys, technical documentation, and construction plans to define project requirements and implementation plans. • Partner with Facilities, Engineering, vendors, and business collaborators on new builds, relocations, renovations, and technology upgrades. • Manage vendor relationships, including Statements of Work (SOWs), Bills of Materials (BOMs), procurement, and contractor activities. • Oversee installation, testing, and validation of infrastructure solutions, ensuring compliance with company and industry standards. • Coordinate voice, data, and network services while ensuring MDF/IDF, cabling, and hardware installations meet requirements. • Maintain project documentation, budgets, purchase orders, and updates within ServiceNow, CMDB, and project management tools. • Provide project communications, status reporting, and customer updates throughout the project lifecycle. • Collaborate with Engineering, Project Management, and Support teams to ensure successful implementations and operational readiness. • Perform additional duties as assigned.

Other Responsibilities: • Represent Ferguson professionally while providing excellent customer service. • Follow all company policies, procedures, and safety requirements. • Support company initiatives, goals, and continuous improvement efforts.

Knowledge, Skills & Abilities: • Solid understanding of IT infrastructure, networking, telecommunications, and implementation projects. • Understanding of project management principles and standard processes. • Experience with Microsoft Office, ServiceNow, Oracle, Visio, and related project management tools. • Strong leadership, organizational, and project coordination skills. • Good communication, presentation, and customer management abilities. • Strong analytical, problem-solving, and decision-making skills. • Ability to handle multiple priorities and adapt in a fast-paced environment. • Self-motivated with the ability to work independently and collaboratively across teams. • Good interpersonal and facilitation skills with the ability to form relationships across all levels of the organization.

Qualifications: • 2-4 years of experience in IT project coordination/management, IT infrastructure implementation, telecommunications, networking, or a related technology environment. • Experience supporting or managing IT infrastructure projects, including structured cabling, inside and outside plant connectivity, and Ethernet and copper-based network environments. • Working knowledge of voice and data technologies, including VoIP, routing, switching, wireless networking, and telecommunications infrastructure. • Proficiency with Microsoft Office Suite and ServiceNow. • Experience with Visio, SharePoint, or other diagramming and collaboration tools. • Ability to effectively prioritize workload and manage multiple concurrent projects while meeting deadlines. • Demonstrated ability to work independently and exercise good judgment in a fast-paced environment. • Strong time management, organizational, and project coordination skills. • Exceptional attention to detail and commitment to delivering quality results. • Ability to quickly learn new technologies, processes, and business requirements and apply them effectively. • Strong analytical, problem-solving, and troubleshooting skills, with the ability to identify and resolve complex issues involving service providers, network infrastructure, hardware, and related technologies. • Excellent verbal and written communication skills, with the ability to effectively interact with technical and non-technical participants. • Proven ability to collaborate across multi-functional teams and build strong w

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